10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
30,795 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 BMW 328 seat belts / air bags problems

seat belts / air bags problem

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2009 BMW 328 Owner Comments (Page 4 of 5)

« Read the previous 20 complaints

problem #23

Oct 102016

328

  • miles

A D V E R T I S E M E N T S

Spoke to BMW today they are now talking about the parts not coming in until 2017. They have no idea what month so I could still be over a year away from resolving this. I cant even sell the car or trade it in because they cant resale it without correcting the recall. Acura was paying for a loaner car until the recall was corrected I guess BMW feels its owners are more expendable??

- Lakeland, FL, USA

problem #22

Sep 282016

328

  • miles
The contact owns a 2009 BMW 328I. The contact received a recall notice for NHTSA campaign number: 16V071000 (air bags). The contact stated that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. Parts distribution disconnect.

- Albuquerque, NM, USA

problem #21

Sep 192016

328

  • 98,000 miles
Takata recall: My local dealer still says they do not have the parts to service my car. I was notified last winter that my car was unsafe, and I still do not have the airbag fixed. I checked the recall site and it says interim parts are available but the dealer will not install them! when will this be complete. Am I driving a time bomb?

- Nicasio, CA, USA

problem #20

Feb 052016

328

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jacksonville, FL, USA

problem #19

Mar 142016

328

  • miles
The contact owns a 2009 BMW 328I. The contact received a recall notification for NHTSA campaign number: 16V071000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Huntington Beach, CA, USA

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problem #18

Sep 012016

328 6-cyl

  • miles
2009 BMW 328ic. Consumer writes in regards to no follow-up information from dealership on defective driver front airbag module recall notice.

- Seattle, WA, USA

problem #17

Mar 302016

328

  • miles

A D V E R T I S E M E N T S

Takata airbags BMW has not sent a second letter since March on the repair of the recall. That is unacceptable considering Honda gave their customers loaner vehicles until they are fixed. I called my local dealersip and they just basically said they cant do anything until I receive the second letter. I have a 3 year old and I fear for our safety daily. This is unacceptable the time frame when such a recall could potentially kill us. That was March. It is almost September.

- Fayetteville, NC, USA

problem #16

Mar 012016

328

  • miles
Takata recall. The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bethesda, MD, USA

problem #15

Feb 262016

328 6-cyl

  • Manual transmission
  • miles
Takata recall. The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/27/16 the consumer stated the recall was completed. Updated 09/28/16.

- Butler, PA, USA

problem #14

Feb 082016

328

  • miles
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cantonment, FL, USA

problem #13

May 242016

328

  • 85,000 miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 BMW 328I. The contact stated that while in park and attempting to start the vehicle, the front air bag warning light illuminated. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V071000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 85,000. VIN tool confirms parts unavailable. Updated 08/22/16

- West Palm Beach, FL, USA

problem #12

Mar 072016

328

  • miles
Takata recall. The contact owns a 2009 BMW 328I. The contact received a recall notification for NHTSA campaign number: 16V071000 (air bags); however, the parts for the recall were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

- Los Angeles, CA, USA

problem #11

Aug 112015

328

  • 40,000 miles
Coupe of time the vehicle lost power as the result SRS & airbag light now stay on.

- Missouri City, TX, USA

problem #10

Oct 162015

328

  • 102,000 miles
Passenger airbag and seatbelt light came on. It still on whether there is someone on the passenger seat or not.

- Havelock, NC, USA

problem #9

Jul 062015

328

  • 75,000 miles
I turned on my vehicle one day and a message saying "passenger restraint system malfunction. Continue to wear seatbelt. Bring to local BMW dealership." The day before nothing happen as I was driving home from dallas to houston. Occasionally as I drive with someone sitting in the passenger seat, the warning goes away but then the chime goes off and the message reappears. This happen all in June, July, and August. Now even when no one is sitting on the passenger side, the warning comes on and stays on. The seatbelt as well seems to have no restraint and is a safety concern because if I was ever in an accident, the seatbelt won't hold the passenger back.

- Palacios, TX, USA

problem #8

Feb 152015

328

  • 55,000 miles
The front right passenger air bag and seat belt warning lights are on, indicating that the passenger air bag and seat belt was not used. This occurred even when passenger seat was occupied. The manufacturer was made aware of this failure. The failure mileage was 55,000. This is unsafe... the passenger seat is occupied. BMW need a recall on this problem.

- Sacramento, CA, USA

problem #7

Jun 012015

328

  • 114,000 miles
The air bag warning light illuminated, indicating that the passenger air bag was off. The failure occurred even when the passenger seat was occupied. The manufacturer was made aware of the failure. The failure mileage was 100,000. This is unsafe while the passenger seat is occupied the like indicates the airbag is off. BMW need a recall on this problem.

- Dallas, GA, USA

problem #6

Apr 302015

328

  • 68,000 miles
The car was stored outside in extreme heat during the month of April - 90+ degrees for over 3 weeks. (in Florida) air bag sensor and seat belt sensor on passenger side, incorrectly alerting, when someone or no one was in the seat. Now the sensor is on all the time. Also the fan which cools the engine was extremely loud and on every morning when car was started.

- Natick, MA, USA

problem #5

Jan 152014

328 6-cyl

  • 57,000 miles
The right front passenger seat occupant protection sensor mat is defective and causes the passenger side airbag to be deactivated. Research has shown that this is a very common problem with BMW...recalls were issues for previous years (2006-2007) but did not cover 2009. Information available indicates this is still an issue that should have been addressed by previous recall/replacement initiatives.

- Smyrna, TN, USA

problem #4

Oct 072014

328

  • 57,000 miles
The contact owns a 2009 BMW 328I. The contact stated that the air bag warning light illuminated, indicating that the passenger air bag was off. The contact mentioned that the failure occurred even when the passenger seat was occupied. The vehicle was diagnosed and repaired. The manufacturer was made aware of the failure. The failure mileage was 57,000.

- Millbury, OH, USA

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