10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
30,795 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 BMW 328 seat belts / air bags problems

seat belts / air bags problem

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2009 BMW 328 Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #63

Oct 012017

328

  • 30 miles

A D V E R T I S E M E N T S

I have an airbag warning and I was told that my car year make and model has an airbag recall. Many mechanics that specialize in BMW models keep telling me the same thing, .

- Stockton, CA, USA

problem #62

Dec 102017

328

  • 117,000 miles
Air bag light has came on, when I was backing up, I hit a garbage can. I was told it was the front driver side but no air bag deployed

- Neptune, NJ, USA

problem #61

Nov 282017

328

  • 83,143 miles
Need replace

- Mount Vernon, NY, USA

problem #60

Oct 072017

328

  • 102,000 miles

A D V E R T I S E M E N T S

Front passenger occupancy seat sensor is defective because it disables passenger airbag creating a safety hazard rendering vehicle inoperable for passenger occupancy. This is a known defect experienced by previous models. Cost of repair is excessive..

- Clermont, FL, USA

problem #59

Oct 272017

328

  • miles
NHTSA #17V-683 NHTSA #17V-676 no remedy available.

- Hercules, CA, USA

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problem #58

Nov 042017

328

  • miles
Takata recall my BMW dealer/service center in mountain view, ca states that they do not have the E92 airbags to replace my defective airbag. They tell me it will take months to get a new airbag. I would like the NHTSA to contact BMW about this matter and encourage them to make this a top priority. I've been driving around with this defective part long enough, and BMW has a responsibility to act swiftly to reassure owners that they are on top of this. I would ultimately like my dealer to contact me with the part asap and have this repair completed.

- Palo Alto, CA, USA

problem #57

Jul 012017

328

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lauderdale BMW service center in fort lauderdale, Florida was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Tamarac, FL, USA

problem #56

Feb 052016

328 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (BMW of fairfax, 8427 lee hwy, fairfax, va 22031) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect. Updated 12/13/2017 updated 7/20/18

- Oakton, VA, USA

problem #55

Sep 232017

328

  • 61,000 miles
The vehicle brings up a warning light on the dash indicating that the passenger airbag is disabled due to seat occupancy, even though I have a passenger sitting in the passenger seat. This happens at all times. This is a safety concern because in the case of an accident, the car would not deploy the passenger airbag.

- Falls Church, VA, USA

problem #54

May 172016

328

  • miles
Takata recall. The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer, performance automall 1810 durham-chapel hill blvd, chapel hill, nc,27514, was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Cary, NC, USA

problem #53

Jul 182017

328

  • 10 miles

A D V E R T I S E M E N T S

" takata recall " : I remember the moment my car accident happened ( 7-18-17 ) : when I arrived del Mar pharmacy's parking lot ([xxx] ), absolutely I slowed down my car and approaching the parking space. When my car 's front tires touch one side of the pavement ( there are 2 pavements separated apart about 3 feet with soil where are planted with flowers, each pavement is approximately 1/2 foot thick and 1/2 foot high ). while I stepped on my car's brake pedal, I felt the car suddenly lose control and it jumped on my side's pavement, and almost at the same time, both air bags burst, made the car ran over to almost a half of the distance between 2 pavements ( about more than 2 feet ) and hitting the rear of another parking car ( on opposite side of my car's parking space ( lot ). I didn't know what reason had made the braking system didn't function well, then the car jumped on the pavement, and both air bags suddenly burst, made the car madly jump over to another side of parking space ( opposite side ) and made the accident serious ( 1 car's rear almost was crashed, another car's rear on the other side of parking space was hit by this car' S head. Finally, the police came to make the report, and my car was towed away to my friend's parking lot. After 1 week, I called the repair shop which fixed my car's brake system in June. Now it is still there, and waiting for BMW investigating more than 3 weeks already, but still without any result if you still have any questions, please just email me. I will do my best to explain every detail. Sincerely, yours : [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- W.Covina, CA, USA

problem #52

Jul 182017

328

  • 10 miles
I recall the moment my car accident happened : when I arrived the pharmacy parking lot, absolutely I slowed down my car and approaching the parking space. When my car 's front tires touch one side of the pavement ( there are 2 pavements separated apart about 3 feet with soil where are planted with flowers, each pavement is approximately 1/2 foot thick and 1/2 foot high ). while I stepped on my car's break pedal, I felt the car suddenly lost control and it jumped on my side's pavement, and almost at the same time, both air bags burst, made the car ran over to almost a half of the distance between 2 pavements ( about more than 2 feet ) and hitting the rear of another parking car ( on opposite side of my car's parking space ( lot ). therefore : 2 reasons, the breaking system didn't function well at first, when the car jumped to the pavement, the air bags suddenly burst, made the car madly jump over to another side of parking space ( opposite side ) and made the accident serious ( 1 car's rear almost was crashed, another car's rear on the other side of parking space was touched by this car' S head almost no evidence ). finally, my car stopped, can't move anymore !

- W.Covina, CA, USA

problem #51

Jan 012016

328

  • miles
Takata recall. I received notice of a recall in 2016 and BMW still has not contacted me to service the recall

- Virginia Beach, VA, USA

problem #50

Feb 052017

328

  • miles
The contact owns a 2009 BMW 328xi. The contact received notification of NHTSA campaign number: 16V071000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer patrick BMW located at 700 E golf rd schaumburg il 60175, phone number: 847-843-4000. The manufacturer was not notified of the issue. The contact had not experienced a failure. (parts distribution disconnect).

- Chicago, IL, USA

problem #49

Aug 082008

328

  • miles
Takata recall

- Pooler, GA, USA

problem #48

Feb 062017

328

  • 55,000 miles
My passenger airbag off and seatbelt warning lights are constantly lit up on both the dash and the airbag light on the roof. This began a couple months ago one day when I started the car and has been constant since. I brought my car in to be diagnosed and was told that I have a faulty passenger occupancy sensor, and was quoted $1,100 to repair. It has come to my attention that there was a recall on this sensor in many 2004-2007 BMW vehicles including the 328I, just not my year. I have seen a large number of complaints online by other owners of the same problem that also feel that our vehicles should be included in the recall of a faulty part that is damaging to the safety and general functioning of the vehicle. We have all already just had to wait for over a year to have the takata recall done, mine is just now being completed. I am very disappointed in the safety functions of BMW as well as their handling of such issues, and wish to have additional vehicles outside of those three years included seeing as it is the same exact faulty sensor that affects those cars. I believe that not doing so would warrant a legal claim and following class action lawsuit if BMW continues to refuse and ignore claims on this issue.

- Signal Mountain, TN, USA

problem #47

Feb 012016

328

  • miles
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (BMW of peabody located at 221 andover St peabody, MA 01960) who stated that the recall remedy parts were on backorder. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Beverley, MA, USA

problem #46

Apr 062016

328 6-cyl

  • miles
Takata recall. The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to auto hermana BMW (located on calle acuarela #106, carretera 20 klm 4.0, guaynabo, pr 00969). The parts were unavailable to repair the vehicle. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect....updated 10/23/17 the consumer stated the vehicle was replaced.

- Ponce, PR, USA

problem #45

Mar 012016

328

  • miles
Takata recall -- I received notification March, 2016, and have yet to have my air bag replaced. When will this be resolved?

- Mebane, NC, USA

problem #44

Feb 052016

328

  • miles
Takata recall. The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lauderdale BMW of pembroke pines (located at 14800 sheridan St, pembroke pines, fl 33028, (954) 620-5050) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Pembroke, FL, USA

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