This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 BMW 328I. While driving various speeds, smoke would emit through the vehicle vents and the check engine warning indicator illuminated. The contact coasted the vehicle to the side of the road and waited a few minutes until it cooled down before driving again. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repair. The VIN was included in NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 99,000. * (recall related incident)
Seat occupancy detector faulty. Passenger airbag light came on so took to BMW dealer. (as an aside this occurred shortly after (wi 3-4 months) air bag replaced due to takata airbag recall). Told related to seat mat sensor, which was under/in passenger seat. Not told that could disable front air bag. Not told that multiple BMW models including 2006, 2007, 2008, 2009 and 2010 models have same defect, including the 3 series, and the 328I model, and the 5 series, and in particular, models with climate or sport seat (like mine). Told replacement cost well over $1,000. Declined service thinking it was just a defective seatbelt notice issue (and seatbelt worked), not realizing impacted safety. When air bag light continued to stay on and came on more frequently, took car to a non-BMW repair shop for a second opinion, which told me this is a very common issue with bmws and that defect prevents passenger air bag from deploying. Called BMW dealership back and restated what other repair shop had said and this time service person told me may be subject to recall, but when he looked up VIN number this particular model not included. This time BMW service person also told me that issue will deactivate air bag deployment. BMW refused to repair without charging full amount. Called BMW customer relations and services at BMW usa to complain and while acknowledging all of these issues with other models/years claimed they could not assume the same issue occurring here. Really"?" this is an issue that can significantly increase risk of injury in the event of a crash. BMW is aware of the issue and refuses to do anything about it. Shame on BMW.
The contact owned a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 17V676000 (electrical system). While driving unknown speeds, the vehicle stalled and the check engine indicator illuminated. The vehicle was towed to the contact's residence. The contact was able to start the vehicle after two days. The vehicle was taken to BMW of dallas (6200 lemmon ave, dallas, tx 75209, (972) 763-5528) where the contact was informed that the parts were not available and were on backorder. The dealer was unable to duplicate the failure, but diagnosed that the sensor package needed to be replaced and oil was leaking from the gasket. The contact was unaware if the vehicle was repaired because it was sold to an independent mechanic. The manufacturer was notified and did not assist. The failure mileage was 132,000. VIN tool confirms parts not available.
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The contact called BMW of atlantic city at 609-568-9200 (6037 E black horse pike, egg harbor township, NJ 08234) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system). The contact stated that the parts were not available within a reasonable time frame to schedule the recall repairs. The dealer (union park BMW, 1900 Pennsylvania ave, wilmington, de 19806, (866) 455-4444) confirmed part unavailability and did not know when they would be supplied from the manufacturer. The manufacturer was notified. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Bear, DE, USA
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2009 328xi BMW first battery goes dead, one month later car stops while driving, BMW said it was fuel pump and hose, they fixed that, while at dealer they said faulty code came up for alternator. All this within 1 month. No signs of lights dim, car not starting, how does this happen all at once and with no warning.seems there is a bigger issue.dealer fixed fuel pump.but how does alternator go with no signs.
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the notice stated that the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
I began experiencing trouble with my 2009 BMW 328I sedan as early as January 2017. The air conditioner would sometimes go on and at other times it wouldn't go off.I was experiencing the same problems with the heater. Shortly after my car began to overheat and stall out.it would hold back until I was in 4th gear, if I even made it that far before dying out. It began to sound like a old VW. L reached out to my local BMW service dept. For repairs. I was told that the problems my vehicle was having, .was not under recall by BMW at that time. And that any repairs done to my vehicle would have to come out of pocket. At the time it wasn't an option. I had the repairs done at a local independent auto repair shop.11 months later I began experiencing the exact same problems all over again. Since February 2018 I have been reaching out for assistance to repair my vehicle defects which are now under recall by BMW, with no success. I've attached an outlined history of my contact with BMW customer relations.my vehicle remains stationary at my place of residences, awaiting a phone approval by BMW customer relations to BMW roadside assistance.for towing.
The contact owns a 2009 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Concours motors in milwaukee, Wisconsin 53209 was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Peake BMW (2630 veterans memorial blvd, kenner, la 70062, (504) 469-6165) was contacted and confirmed that the part was not yet available. The manufacturer was also notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2009 BMW 328I. Shortly after parking and exiting the vehicle, the contact was informed that a fire started under the hood. The flames entered the vehicle and caused catastrophic damage. A fire inspector extinguished the flames and determined that there was an electrical failure that caused the fire, which originated on the driver's side. The vehicle was destroyed and towed from the scene. The dealer (BMW of bloomfield, 425 bloomfield ave, bloomfield, NJ 07003, (973) 233-5147) serviced the vehicle in January of 2018 and made no mention of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system). The contact was uncertain if the recalls were associated with the failure. The dealer and manufacturer were not notified. The VIN and failure mileage were not available.
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW of crystal lake (360 N, state rte 31, crystal lake, il) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA campaign number: 17V676000 (electricial system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called brian harris BMW (12336 airline hwy, baton rouge, la 70817) and was informed that the part was unavailable and he would have to pay for the repairs. The manufacturer was contacted and the contact filed a complaint. The contact had not experienced a failure. VIN tool confirms parts not available.
Tamara recall: Recall on battery terminal; air bag; blower motor; heat valve: Recall 10/27/17: Notified dealer: No parts available for any recall; don't know when will be available. Wait you will receive information by mail when available.
The contact owns a 2009 BMW 328I. Whenever the contact placed fuel in the fuel tank, she could only fuel the tank two dollars worth at a time to fill the tank. The failure recurred numerous times. The vehicle was not taken to a dealer or independent mechanic to determine the cause of the failure. In addition, the contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called BMW of West houston at (855) 627-3055 (located at 20822 katy fwy, katy, tx 77449) and was informed that the part was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,000. VIN tool confirms parts not available for NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling).
The contact owns a 2009 BMW 328I. The contact received notifications of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The BMW dealer (BMW of palm springs, 3865 E palm canyon dr, palm springs, ca 92264, (760) 202-8951) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that parts would be available in the summer of 2018. The contact had not experienced a failure. VIN tool confirms parts not available.
Heat not working on car. Concerned about fire before recall is fixed. Plus, I am freezing in winter weather conditions. I have been told by dealership BMW has not released parts to fix. This is unacceptable.
I have an airbag warning and I was told that my car year make and model has an airbag recall. Many mechanics that specialize in BMW models keep telling me the same thing, .
The contact owns a 2009 BMW 328I. While driving various speeds, the heating system became inoperable. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (BMW of freeport, 291 w sunrise hwy, freeport, NY 11520) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 49,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Long Beach, CA, USA