This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata air bag recall, PCV valve recall, blower motor recall, and constant electrical problems. Issues still not resolved by BMW. Issue keeps getting blown off by BMW.
Takata recall. I have not been able to have the defective airbags removed. I call my local dealer and all they say is that the airbags are backorder. When they receive them they will call me. I have waited over one year and no answer.
Takata recall. The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over two years ago. The dealer (BMW encinitas, 1302 encinitas blvd, encinitas, ca 92024 (760) 335-6124) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact recently received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. The VIN was unknown. The failure mileage was 80,000.
Takata recall. The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags) over a year ago. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called stevens creek BMW (4343 stevens creek blvd, santa clara, ca 95051, (800) 298-1501) and BMW of mountain view (150 E el camino real, mountain view, ca 94040 (650) 200-0149) and was informed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- San Jose, CA, USA
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Takata recall. I've been trying since March 2016 to get my local dealership to replace my defective airbag, as outlined in my recall notice. I have been patient, and now my patience is up. I no longer want this dangerous airbag in my car, and since I have waited two years its time to replace it now. Can you help?
Takata recall. The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (niello BMW elk grove, 8580 laguna grove dr, elk grove, ca 95757) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 BMW 328I. While driving various speeds, the vehicle overheated and smoke appeared from the engine. The contact coasted the vehicle to the side of the road, added water to the radiator, and was able to resume driving. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags), 17V676000 (electrical system), and 17V683000 (engine and engine cooling). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to braman BMW (2060 ne 2nd ave, miami, fl 33137, phone: (305) 571-1200), but the parts were not available. The vehicle was not repaired. The manufacturer informed the contact to take the vehicle to the dealer and did not assist. The approximate failure mileage was 112,000. Parts distribution disconnect and VIN tool confirms parts not available.
I have contacted the dealer for months trying to get a replacement airbag installed. I have received numerous letters in the mail saying they have the parts but once I go to make an appointment there are never any replacement parts available. This does not make it seem safe to drive. How do I get my repair done? thank you
Takata recall. The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The interim recall notice indicated that the remedy and repair parts were unavailable. The contact was uncertain as to when the second letter would be sent from the manufacturer, indicating that the part was available. The vehicle was included in NHTSA campaign number: 16V071000 (air bags) and was to provide the repair. The dealer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called BMW northwest at (253) 922-8700 (4011 20th St E, Tacoma, wa 98424) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue however, the contact stated that no confirmation of the parts availability was not confirmed and a complaint was filed. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall 1. BMW sent me recall notice in March 2016, with no follow up repair implementation as of Nov. 2017 = 1.5yrs since the initial recall notice = unreasonably long? 2. when I go to safercar.gov / airbag recall.com & check my VIN, my car does not show up w/ airbag inflator recall (it shows up for blower motor wiring recall, but that's it). Maybe I'm missing something?
The contact owns a 2008 BMW 328I. While driving approximately 55 mph, there was a sudden traffic stop and the contact crashed into the rear of another vehicle. The contact sustained bruising to the hands to prevent the force of the driver's side air bag from damaging the contact's face. Medical attention was not received. A police report was filed. The front driver and passenger air bags deployed with force. The vehicle was towed to an independent repair shop for inspection and repair. The dealer and manufacturer were not notified. The faiulre mileage was not available.
The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (BMW of bellevue, 13617 ne 20th, bellevue, wa 98005) and was informed that the parts were on backorder. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. I received the recall notice in the mail in February 2017. I contacted the BMW dealer (North scottsdale BMW, scottsdale AZ) and was told the part was not available and we would be contacted when it was received. We followed up April and were told the same thing. The car was then relocated to Alabama in May. In June we contacted the local BMW dealer (mobile BMW) and were told the same story. We followed up in September and were told, again, the part is not available. This is really bad given the safety concerns involved. It is now 8 months since receiving the original recall notice and we still have a potential deadly issue that BMW dealers in two states are consistently ignoring.
I have contacted united BMW of roswell several times over a year now. I just called again 10/24/2017 and they keep telling me the same thing. The airbags for my model they do not have yet but I am on their list to call when they come in. I've bern on that list since April 2016.
Takata recall I was involved in a motor vehicle accident on 10/1/2016. I had a friend drive my car while I rode in the passenger seat. My friend ended up driving into the back of another vehicle at a stop light. We were driving approximately 30 mph. Unfortunately, my forearm and wrist broke after the air bags deployed and hit me. I remember chewing metal debris. I remember the pain that radiated from my wrist to my elbow because of the airbags impact. I underwent surgery 2 weeks later (I had to wait for the swelling to subside) I had 2 plates, 18 pins, and 11 screws inserted. My wrist will never be the same again. I feel as though the airbags did more damage than good. Attached is the police report, pictures, and a copy of my surgeon's instructions after surgery.
Seat sensor malfunctioning showing no passenger when passenger is seated. This may prevent seat belts from functioning and air bag deploying in the event of an accident and increasing injuries
The contact owns a 2008 BMW 328I. While the contact's daughter was driving 20 mph, three vehicles rear ended each other. The contact's daughter rear ended the second vehicle. The driver's side air bag deployed, but the passenger side air bag failed to deploy. A police report was not filed. The vehicle was towed to the contact's residence. The contact's daughter sustained a face injury that required medical attention. The dealer (new century BMW, 1139 w main St, alhambra, ca 91801) was contacted and stated that the contact had to pay for the repair. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted at 201-571-5859 and stated that they had to inspect the vehicle and would call the contact back. The approximate failure mileage was 98,000.
A D V E R T I S E M E N T S
- Ellenton, FL, USA