This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I took my 2008 BMW 328I 51K miles to the dealership for a rough idle/vibration problem when car is stopped with brake applied. I was told that the vehicle is unsafe to drive and has two broken motor mount bolts on the right passenger side of vehicle. These broken bolts caused the engine to drop which caused addition damage to engine. I am the original owner and sole driver of this vehicle and it has never been in an accident or experienced any hazardous road conditions. I googled "BMW broken motor mount bolt" and found dozens of forums and complaints about the same issue happening to 2008, 2007 and other model year. These complaints were from 328xi and I owners as well as many other model numbers around the 2008 model year. I read that BMW is the only auto maker that uses aluminum rather than steel bolts and could not find any recall information about this issue. The complaints I read mentioned that BMW of North America did nothing about this issue. I will be contacting them once the repairs on my car are complete. I believe this is a serious safety issue and something needs to be done before someone is injured or killed.
- Spring Valley, CA, USA
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- Spring Valley, CA, USA