This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 BMW 328. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called paul miller BMW (1515 NJ-23, wayne, NJ 07470) and was informed that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2008 BMW 328I. In November of 2017, the contact received notifications for NHTSA campaign numbers: 17V676000 (engine) and 17V683000 (engine). After contacting an unknown dealer and the manufacturer, the contact was informed that the parts needed to repair the vehicle were not yet available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA recall number17V676 and 17V683 were issued in October 2017. I have not received my notice that parts are available. I have contacted BMW and they told me I would receive another notice in December 2017. We are past the deadline and I have no working ac or heater due to the fan going out and when I turn the car on I get a burn smell. I can't drive the vehicle.
The contact owns a 2008 BMW 328. The contact received notification of NHTSA campaign number: 17V683000 (engine and cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over three months ago. The dealer (thompson BMW, 680 N main St, doylestown, pa 18901, (215) 340-3900) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
The contact owns a 2008 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called BMW of minnetonka at (952) 236-1263 (15802 wayzata blvd, wayzata, mn 55391) and was informed that parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Bloomington, MN, USA
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The contact owns a 2008 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (BMW of middleburg heights, 6976 pearl rd, middleburg heights, oh 44130) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Princeton BMW of princeton, New Jersey was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact stated that smoke entered the vents of the dashboard. The failure mileage was unknown. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 BMW 328I. While driving various speeds, the vehicle overheated and smoke appeared from the engine. The contact coasted the vehicle to the side of the road, added water to the radiator, and was able to resume driving. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags), 17V676000 (electrical system), and 17V683000 (engine and engine cooling). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to braman BMW (2060 ne 2nd ave, miami, fl 33137, phone: (305) 571-1200), but the parts were not available. The vehicle was not repaired. The manufacturer informed the contact to take the vehicle to the dealer and did not assist. The approximate failure mileage was 112,000. Parts distribution disconnect and VIN tool confirms parts not available.
The contact owns a 2008 BMW 328xi. While driving various speeds, an abnormal odor was present coming from the front vents. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V696000 (electrical system) and 17V683000 (engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW of North houston in houston, Texas was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Recently I got a letter from BMW that my vehicle was recalled for two issues which I have been experiencing since a year. 1 overheating 2. plastic burning smell inside the compartment. I brought this to their BMW's notice many times which they ignored. And recently when I got this recall letter from BMW I gave them a call(princeton BMW), they gave me an appointment saying they will fix that. I told them crystal clearly that I was there for the two recall issues only and nothing else. And to my shock, let alone repairing the mandatory recall issues, they gave a big list of other things, which I did not even ask for, and they charged me around 170 dollars(attached copies). I am bringing this to your notice for solely one reason, and that is there are millions of unsuspecting people who are unaware of this malpractice who will be falling into this kind of trap. BMW is trying to make money out of this situation too. I am attaching all the copies. Please look into this matter and please make them realize there is an authority watching. I felt like somebody stole money from me. Hope to get a response from the department. Thank you very much.
Takata recall. The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The interim recall notice indicated that the remedy and repair parts were unavailable. The contact was uncertain as to when the second letter would be sent from the manufacturer, indicating that the part was available. The vehicle was included in NHTSA campaign number: 16V071000 (air bags) and was to provide the repair. The dealer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2008 BMW 328I. The contact stated that on several occasions while driving, the engine stalled without warning. The contact stated that he had to wait a few minutes to restart the vehicle. The vehicle was taken to long beach BMW located at 1660 E spring St, long beach, ca 90806, phone number (877) 514-7977 where it was diagnosed that the sensor needed to be replaced. The vehicle was repaired. The contact stated that on another occasion while driving, the engine stalled again without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The contact stated that while driving at various speeds, the engine stalled again without warning. The vehicle was not diagnosed or repaired. No warning lights illuminated. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
Driving 65mph in highway when engine turned off. Safely pulled over. Restarted. Drove another 5 miles, engine turns off again. Restarted. Instrument panel had reset except clock and odometer. Following day car started and ran. While making a left turn in local road, the engine turned off, steering locked, almost hitting another vehicle which was turning right.
The contact owns a 2008 BMW 328I. While driving 65 mph, the vehicle stalled. The contact had to maneuver to the side of the road to a complete stop. The check engine warning indicator illuminated. The vehicle restarted normally. The vehicle was driven to the contact's residence. The contact also stated that the same failure occurred at least twelve other times. The vehicle was taken to the dealer, but they could not duplicate the failure. The vehicle was not repaired. The approximate failure mileage was 110,547.
March 14, 2014. While starting the car, I heard a laud snapping sound coming from the engine compartment at passenger side. A moment later when taking a left turn I heard another strange noise form the same area. After that the engine started to sound differently with a small noticeable vibration. Turns out that all 4 engine mount bolts on the passenger side were snapped. It cost more than $1000 to fix it. This was very unexpected.
Valve cover gasket leaks oil on exhaust manifold creating burning smell inside the passenger cabin. This creates a fire hazard with oil on hot exhaust manifold. When starting car in the morning is when the smell is the strongest and last throughout the drive. This is a dangerous problem and should be recalled. Parking vehicle in garage can burn house down if oil causes fire!
I experienced a break down when I was driving on a city street. My car was then towed to the local dealer and dealer discovered water pump was bad so it was then replaced under warranty. 3 years later my car broke down again and was towed to local dealer an again the water pump was determined bad and replaced. I contacted BMW North America to see if they would help considering the water pump has broken twice but no help from them.
This is well-documented on BMW forums. The adaptive driver memory logic causes a throttle lag of up to 1 second. This lag can be temporarily eliminated by resetting the throttle body adaption. The unnecessary throttle lag causes an unnecessary safety hazard by delaying the car's throttle response. BMW should issue a software update that allows owners to permanently disable or lock down the feature. The problem happens mainly when the car is stopped an in-gear. When the driver depresses the accelerator pedal, the computer delays the signal to the throttle body by up to 1 second. This delay increases the likelihood of a collision by causing an the car to unnecessarily respond in a manner that is different from the driver's intent. There is a 5-step procedure that owners can follow to temporarily reset the throttle body adaption, but the computer eventually re-learns the unsafe behavior. BMW has refused to acknowledge the problem even though it has been documented in several BMW models, engines, and model years, including the 328I, the 528I, the 750li, and others. In my case, I was stopped in traffic and attempted to accelerate and change lanes quickly in order to avoid an obstacle. The driver behind me interpreted the car's delay as inaction and performed the same maneuver, subsequently causing a rear-end collision when another car in front also accelerated and moved into the other lane and caused several cars to stop. If my car had responded appropriately when I applied the accelerator pedal, the tow truck behind me might have delayed his action.
A D V E R T I S E M E N T S
- Towaco, NJ, USA