This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There has been a recall on my vehicle model (2007 BMW 328I) for cracks developing in the "front passenger seat occupant detection mat". this causes the passenger side airbag to be deactivated during a crash (NHTSA campaign number: 13V564000). I called BMW and they say that my particular vehicle is not covered under this recall. I really do not understand why my particular vehicle is not covered when my exact model is covered under the recall and the issue with my car is exactly the same. I feel this is very unfair. Please help me out here. I fear the worst because now I am married and I have a passenger more often than before. I really cannot afford $1000 right now to fix an issue that should be covered by BMW.
BMW recall dated 11/12/2013, NHTSA campaign number: 13V564000. Recall up to 76,565 units for failures of front seat occupant protection mat. Air bag will not deploy in the event of an accident. Contacted BMW and told my VIN does not fall into BMW range but I've been experiencing the exact failure since purchasing the vehicle used in 10/2013. BMW has likely not identified the true VIN range of vehicles impacted by defective occupancy mats and refuses to pay for replacement.
The contact owns a 2007 BMW 328xi. The contact stated that the passenger side air bag warning indicator illuminated in the vehicle. The dealer stated that the air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 112,000. Updated 8/28/14 updated 09/16/2014
I took the car into the shop for a battery change and upon picking up the car the front passenger seat belt warning light went on. I took it back to the shop and was told that it was con-incidental that it happened on that day and would cost over $1000 to fix. I got a second opinion and was told by dealership that the mat sensor is broke and may deploy in accident whether or not someone is sitting in the seat. I looked on the internet and saw that a recall was issued by you for models 2006 and earlier for the same issue. After speaking with BMW corporate, I was told to register a complaint with you that there is nothing they can do unless the NHTSA issues a recall.
- Acworth, GA, USA
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- Aurora, CO, USA