This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 10/18/16
The contact owns a 2007 BMW 328I. The contact stated that the air bag warning light illuminated. The vehicle was taken to an independent mechanic and dealer where it was diagnosed that the front passenger side air bag sensor was inoperable. The dealer stated that the vehicle was not included in NHTSA campaign number: 13V564000 (air bags). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
The contact owns a 2007 BMW 328I. While the vehicle was parked, the air bag warning light illuminated with a passenger in the seat. The vehicle was taken to a dealer and an independent mechanic where it was diagnosed that the passenger side mat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 13V564000 (air bags), but the VIN was not included. The failure mileage was 85,000.
The contact owns a 2007 BMW 328I. The contact stated that the front passenger side air bag warning light illuminated. The vehicle was taken to the dealer where the contact was informed of NHTSA campaign number: 13V564000 (air bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 109,821.
BMW recall dated 11/12/2013, NHTSA campaign number: 13V564000. Recall up to 76,565 units for failures of front seat occupant protection mat. Air bag will not deploy in the event of an accident. Contacted BMW and was told my VIN does not fall into BMW range but I've been experiencing the exact failure since yesterday when I was driving down my driveway at 3 -5 mph with no one in the passenger seat. I purchased the vehicle new 2007, currently has 83,000 miles on the vehicle. BMW has likely not identified the true VIN range of vehicles impacted by defective occupancy mats and refuses to pay for replacement and told me it was "customers cost" because my car was manufactured in Dec., 2006 and the recall only went through cars manufactured up till Sept. 30 2006 manufacture date. I think asked her if they put in a new part on the vehicles in December vs. September of 2006 and she said she didn't know. It would seem like a logical item to have in their customer service help tools instead of refusing to fix a critical safety defect in the vehicle. I said there are hundreds of people with the same problem posting it on the internet and BMW should take responsibility for what they manufactured which she really didn't care, I guess she doesn't care if my air bag deploys or not. I said to her you are going to have another class action suit after a few people die which she didn't really care.
- Purcellville, VA, USA
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The contact owns a 2007 BMW 328I. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the front passenger seat air bag mat was defective and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 13V564000 (air bags); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 184,000.
The contact owns a 2007 BMW 328I. While driving various speeds, the sensor for the passenger side seat activated while the seat was unoccupied. The vehicle was taken to a dealer where it was diagnosed that the passenger detection mat needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 13V564000 (air bags). The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 100,000.
Takata recall. The contact owns a 2007 BMW 328I. The contact received a recall notification for NHTSA campaign number: 16V071000 (air bags); however, the part or remedy for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/21/16
The contact owned a 2007 BMW 328I. The contact stated that while driving at approximately 50 mph, she crashed into the rear of another vehicle that had their exterior lighting not functioning. The air bags did not deploy. The vehicle was towed and deemed destroyed. A police report was filed. The contact received a head, elbow, shoulder, ankle, and back injuries. Medical attention was required for the injuries sustained. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Passenger seat detection mat not working. Seat has been relatively empty fpr years faulty product.. dangerous for a passenger when I have one. Air bag may not go off in an accident due to the faulty mat detection I feel BMW should be held accountable for this. They say my car is not covered due to they only cover certain VIN's for that year..
The contact owned a 2007 BMW 328I. After exiting the highway to make a right turn, there was a delay with the engine. The accelerator pedal was slow to respond and the vehicle suddenly independently surged forward at a high rate of speed and crashed into a pole. The vehicle veered to the right as the failure progressed. The contact noticed that the vehicle was still running at 22 mph. The contact had to turn the vehicle off, remove the key, and exit the vehicle due to the failure. The air bags did not deploy. The driver sustained pain to the right shoulder and two rear passengers sustained minor whiplash. Everyone required medical attention. A police report was filed. The vehicle was towed to a repair shop by the insurance company who was not able to determine the cause of the failure. The vehicle was destroyed. The vehicle was not included in NHTSA campaign number: 13V564000 (air bags). The manufacturer was not notified of the failure. The failure mileage was not available.
Passenger restraint system malfunction. Passenger airbag will not deploy in the event of an accident due to faulty seat mat sensor. This could result in fatality to an adult passenger. Not covered under NHTSA campaign number: 13V564000 because it does not included same model/year vehicles with sport seats.
Passenger seat mat sensor has gone bad. This is the same type of recall as the takata recall but BMW says that this car isn't covered for that recall. Recall cost over $1000 to repair for a airbag safety issue. Seems to extremely common in BMW's. took car to BMW dealership and they confirmed the issue with the car. Spoke to bmwusa directly and they won't cover repair.
For two years my seatbelt sensor pad in the passengers side has been broken. The cost is $1400. I took it to the dealer only for them to say they don't see a recall on my car. I looked it up here and the same result. I research recalls on the 3 series 328xi on the internet and I see a seat sensor pad recall on some cars. What I don't understand is if it's the same sensor pad and/or same malfunction. Why is it only a fraction of the models" also it's unfair for you guys to make mistake with this information. By the time you have corrected the issue I will have died or paid for every defect out of my own pockets. Remember BMW is a business I am not. The new issues is something that I have never had happen in 20 years of driving. I hit an average size pothole and my suspension locked-up then later something snapped. It was the rear wheel drivers side. Its still in the shop but someone needs to look into the safety of all the vehicles and issue free repair or refund, asap. Also an issue with the fan but I a M running out of characters. To me it seems like most of the issue that you try to isolate by model are actual issues across all models and we need a solution. Better fix the issue now or later have someone's wheel come off on the highway. Or what if the air bag just never release" its your fault and BMW. You people sit on this information for years. They should be forced to come to my house and fix this [xxx]!!!! or write me a check!!!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
This is an addition to our previous recall problems as all electrical shut off as well. Here are the additional documents to be added to public record that indeed 6 recalls were recorded to our registered VIN and yet was told BMW had no obligation to adhere to these documents?! its also crazy that we have tons of documents and yet we are allowed to show a mbyte at a time. How convenient.
The contact owns a 2007 BMW 328xi. The contact stated that the air bag warning light was constantly illuminated. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the front passenger seat wiring harness and seat occupant detection mat needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 13V564000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 98,000...updated 03/16/16 the consumer stated she and her husband sold the vehicle to her parents. Updated 03/22/16.
Front passenger seat occupant detection mat. My 2007 BMW 328xi airbag light came on so I took it to the dealer and they told me there was a recall on my model car from 2006 up, but that my VIN# is not part of that recall even though all symptom and issue was the same. I think this should be included as the sensor mat is the same issue as noted in this recall us NHTSA campaign id:13V564000
I am having the same problem that was reported in the NHTSA campaign number: 13V564000. However my VIN is not included with the recall. How can I have my car added to the recall list. I do not think that it is fair that BMW will not fix this for free considering it was reported but I was just unlucky with having my VIN included. The airbag light is on and as well as the yellow light on for the passenger side seatbelt. I purchased an airbag/SRS. The code came up as 93C3. I tried to clear the code however it wouldnt clear and I believe that is due to the issue not being fixed. I checked all of the cables under the seat for the airbag mat. Please help me with this issue! thank you
Passenger air bag warning light and seat beat warning light randomly turns on but it happens most frequently when someone is sitting in the passenger seat.
This inquiry is regarding NHTSA campaign number: 13V564000 and associated recall subject: Front seat occupant protection mat. Vehicle VIN# KP35910 was excluded from the recall despite meeting the qualification criteria for this recall. Malfunction of the passenger restraint system was diagnosed by BMW of seattle on 06/17/2013. Particularly BMW of seattle stated the following: "passenger seat occupancy detector connected battery charger and performed system test found sensor faulty. Seat occupancy sensor faulty. Evidence report of the issue diagnostic is attached to this email communication. Failed restraint system in the vehicle VIN# KP35910 inadvertently deactivated the front passenger air bag that now in the event of a crash increases the risk of personal injury. Manufacturer should take full responsibility in remedying this manufacturer's defect that pose great safety risk to vehicles occupants. Because vehicle VIN# KP35910 meets the recall criteria of other vehicles in the recall category and it exhibits exactly the same defects with the passenger restraint system that is subject of the recall, BMW northwest must include VIN# KP35910 into recall and repair the defective seat occupancy sensor.
A D V E R T I S E M E N T S
- Huntersville, NC, USA