The contact owns a 2007 BMW 328I. The contact stated that she smelled an abnormal odor inside her vehicle, and the thermostat warning light was illuminated. The vehicle was taken to an independent mechanic, where the water pump was replaced; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Conyers, GA, USA

The contact owned a 2007 BMW 328i. The contact stated that upon pulling into the driveway, he saw smoke coming out from underneath the hood. There was no warning light illuminated. The contact immediately exited the vehicle. The contact stated that the fire started inside the hood and extended to the rest of the vehicle. The contact stated that there were explosions of fire with objects flying all over the place. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There was no police report filed. The contact stated that he sustained minor injuries but did not seek medical assistance. The vehicle was towed to the dealer where it was totaled. The contact later received a recall notification of NHTSA Campaign Number: 17V683000 (Engine And Engine Cooling), which he associated with the failure. The manufacturer was notified of the failure. The failure mileage was unknown.

- Olive Hill, KY, USA

The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The BMW dealer (sewell BMW of grapevine, 1111 E state hwy 114, grapevine, tx 76051, (817) 912-4500) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ft. Worth, TX, USA

The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The dealer was not contacted regarding part availability. The manufacturer was notified and confirmed that the parts were unavailable for the recall remedy. The contact had not experienced a failure. The VIN was not available.

- San Jose, CA, USA