This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 BMW 328I. When the contact started the vehicle and activated the air conditioner, he smelled smoke. There were no warning indicators illuminated before or after the failure. The vehicle was taken to South motors BMW (16215 S dixie hwy, miami, fl), but were unable to assist. The vehicle was not diagnosed. The manufacturer was notified of the failure. There were two recalls potentially related to the failure: NHTSA campaign number: 17V683000 (engine and engine cooling) and NHTSA campaign number: 17V676000 (electrical system). The approximate failure mileage was 130,000. - (recall related incident)
The contact owns a 2007 BMW 328I. While driving approximately 45 mph, the vehicle overheated and smoke appeared through the vents of the vehicle. The the contact received notification of NHTSA campaign number: 17V676000 (electrical system); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called orland park BMW at (866) 460-4545 (located at 11030 w 159th St, orland park, il 60467) and was informed that the part was not available. The manufacturer was not contacted. The approximate failure mileage was 100,000. VIN tool confirms parts not available. - (recall related incident)
The car has been recalled by BMW national due to 2 recalls: The pvc valve gasket and the heating wireframe. Car had been showing signs of smoke coming out of hood and smell of plastic burned inside the cabin. BMW national asked the car to be towed to a dealership. Car is actually with the dealership for over 6 weeks and BMW has not given any prevision when it will be repaired. Please help.
The car will not stop over heating and cuts off when in the middle of the highway when I was going 65 mph I almost wasn't able to make it off the road because I didn't have any power steering when it cut off. I have had the thermostat water pump radiator N hoses and reservoir replaced. And the car still over heats there is a open recall on the car and the dealer hasn't informed me when I can bring it in to be serviced.
When driving 40 to 45 mph on a city street vehicle displays moderate overheat warning and within minutes displays high temperature overheat warning and goes into failsafe mode which make the car come to a halt. This could cause a dangerous situation in a busy highway. And air flow controller for the heating system doesn't blow hot air.
- South Portland, ME, USA
Search CarComplaints.com for these popular complaint phrases...
Both front headlamp assembly's have had to be replace three times due to the bulbs melting their bases - this includes melting of both turn signals bulbs. The cost to replace a single front headlamp assembly is $990, $1,980 for both, times three times.... this is unbelievable and is a big problem with BMW 3 series cars
I received notice of a potential airbag recall for my car. When I went to airbagrecall.com website and entered my car info. I was given 2 recalls (not the airbag) that were issues in October. (pvc valve heater; blower motor wiring) it has already been 3 months since the recalls were issues and when I called to schedule an appt to have them resolved. I was told parts would not be available for 2-6 months. I consider 5-9 months to get safety issues on my car resolved unreasonable. The manufacturer obviously knew about the problem before the recall was even issued. They have had ample time to identify the quantity needed and ramp up production!
The contact owns a 2007 BMW 328I. While driving, the contact smelled smoke coming from the air conditioning vents. The contact received a recall letter for NHTSA campaign number: 17V676000 (electrical system); however, parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over two months ago. The dealer (reeves BMW tampa, 109 E fowler ave, tampa, fl 33612) was contacted and confirmed that parts were not available for the remedy. The manufacturer was not contacted. The contact also stated that he had not received recall letters for three other recalls on the vehicle. The failure mileage was 108,000. * (recall related incident)
Blower motor : this recall involves the wiring for the system, known as a blower-motor, that controls air flow for the heating and air conditioning system. Over time, the connection between the wiring and this system could deteriorate and, in rare cases, could lead to overheating. BMW has instructed people with theses vehicles to avoid parking in their garage due to potential fire risks. PCV valve: This recall involves an engine component known as the positive crankcase ventilation (PCV) valve heater. The PCV valve heater may not have been produced to specifications. Over time, it could deteriorate and, in rare cases, could lead to overheating. Notification of recall occurred 10/25/2017, as of January 23, 2018. BMW still has no remedy or anticipated date for completing needed repairs.
When driving, the smell of burning or melting plastic is so strong, I have to roll down the windows. The smell occurs about 5 times a week and can be smelled both inside and outside the car. It occurs at various times...on the freeway, on surface streets, stopped at a red light etc. There is a safety recall, for positive crankcase ventilation(PCV) valve heater, but they don't have a plan or method of fixing this. Since it can lead to a fire, it needs to be fixed, but the dealership has no information about even how to fix the problem. The website and letter tells you to call the local dealership but they tell you to contact BMW North America, however they don't answer the phone. The service supervisor at the local BMW dealer ship in glendale ca has not returned my messages and the number they refer me to, BMW North America at 800.831.1117 just keeps ringing...no answer. I don't feel safe inhaling the plastic fumes and it could lead to my car catching on fire. BMW needs toanswer questions and provide customer service rather than referring me to advertisements to purchase a new BMW. (that is what happens on their "recall" website). I would like them to provide a car and keep my car at the dealership until they figure this out. I think they would find a solution very quickly if they had to provide alternator transportation. Thank you for your help!
The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (orange county BMW, 101 maher ln, harriman, NY 10926) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-525-7417 and made aware of the failure. The manufacturer stated that they would call back. A case number was provided. The contact had not experienced a failure. VIN tool confirms parts not available.
The blower on my BMW 328I stopped worked. Shortly thereafter, I received two initial safety recall notices 17V-683 (PCV valve heater) and 17V-676 (blower motor wiring). I took my car to BMW of sterling on 01/13/2018. I brought copies of the two safety notices with me and I provided them to the service agent. The service agent said there was no remedy available and they would replace the blower and charge me $505 for parts/labor. I said this was unacceptable and I asked to speak to a service manager. The service manager reiterated what the agent said. If in the future it was determined to be related, I would get my money refunded. I said this was unacceptable and I left. BMW knowingly let me leave with a safety issue. In my opinion this is detrimental reliance.
The contact owns a 2007 BMW 328I. While the vehicle was stationary, the vehicle leaked oil continuously, which caused the belts in the engine to rupture. Rockville BMW in rockville, Maryland previously repaired the vehicle per NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system); however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
The contact owns a 2007 BMW 328I. The contact stated that smoke appeared under the hood and the vehicle was hesitant to operate. The battery was replaced, but the failure continued. The vehicle was included in NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The dealer (BMW of mobile, 3025 government blvd, mobile, al 36606, (251) 476-2550) indicated that the remedy and parts were unavailable and may not be available for over six months. The dealer stated that a loaner vehicle was not an option. The manufacturer was notified. The failure progressed to the point that the dealer stated that the starter and drive belt tensioner needed to be replaced. The vehicle was towed to the dealer and the contact was awaiting the diagnosis. The failure mileage was not available. VIN tool confirms parts not available.
In December of 2016, my car started blowing a burning smell through the air vents, while I was driving through a neighborhood. I parked my car and turned it off in a median area and then I turned off the ac and white smoke started billowing out of the vents. It was electrical wires catching fire. I took my car to the mechanic and he said it was the blower motor and blower motor resistor that needing replacing. The wire connections deteriorated, melted, and overheated, catching fire. The cost of this replacement was $573.60 out of pocket. I checked a recall website and noticed that a safety recall for these parts were listed in October of 2017, with exact description of my problem that occurred in December 2016. I would appreciate a reimbursement on this repair as this recall should have been found much sooner.
The contact owns a 2007 BMW 328I. Upon starting the vehicle, the contact noticed smoke under the hood. The contact turned off the ignition and restarted the vehicle. The smoke cleared and he continued to drive the vehicle. Intermittently, the contact detected a burning plastic odor coming from the vents. There were no warning indicators illuminated. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. Approximately one year ago, the check engine indicator illuminated and the vehicle shook. The vehicle was not taken to be diagnosed or repaired. The vehicle failed to start and was towed to an independent mechanic where it was diagnosed with a starter, valve cover, and ignition malfunction. The vehicle was repaired. The manufacturer was not made aware of the failures. The failure mileage was 117,000.
Takata recall the first complaint is that I am afraid to drive or allow anyone to drive a car with this airbag recall which has in some cases resulted in serious injuries or death. The car is thus parked in the garage while the dealer tells me they can't get the car in for repairs for 6 weeks at least which is unacceptable. Secondly, there are two additiona recalls that have no "fix" at this point which could also result in serious injury or death. I am at a loss for what to do with this vehicle. It is a hazard and completely useless for the purpose for which it was intended. The two additional recalls are both fire hazards and are not correctable at this juncture. This is unacceptable.
The contact's daughter owns a 2007 BMW 328xi. On two occasions, while driving, the vehicle stalled. On one occasion, the engine overheated. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 17V676000 (electrical system). The parts to do the repair were unavailable. The dealer was not contacted. The manufacturer was notified of the failure and did not assist. The contact was informed of NHTSA campaign number: 17V683000 (engine and engine cooling). The recall was expected to begin on December 18, 2017. The failure mileage was unavailable.
The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Honda BMW of champaign, 100 burwash ave, savoy, il 61874) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-525-7417 and asked the contact to take the vehicle to the dealer. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/27/18
After a short drive I parked the car. I started to notice smoke coming from the vents. I checked under the hood but could not see any source. After closing the hood I got back in the car and then noted flames coming from just forward of the dash board. Within seconds the entire car was engulfed in flames. I am reporting this now because of the safety recall that I just heard about on this car.
A D V E R T I S E M E N T S
- Miami, FL, USA