This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
BMW continues to drag its feet on fixing recall. I have not been able to drive my vehicle for over 6 months now. Called dealer in charlotte nc (hendrick BMW on E. independence boulevard) multiple times and each time they either do not have the part or need to order it.
Takata recall- my airbag in the steering wheel has been replaced. The passenger seat mat sensor has had to be replaced 2X(1X under warranty) 1X I had to pay out of pocket and now a 3rd time (out of pocket) it has broken again. I believe this is a faulty part and should be covered under warranty. The vehicle was stationary each time this has broken.
Getting a hard warning for "passenger restraint system malfunction". apparently this has something to do with a sensor in the passenger seat going bad. This can cause injury or fatality as the passenger airbag will not deploy correctly. There has been a recall for this but my VIN was not included.
Restraint malfunction for front passenger code 93C3. My VIN is not a part of the recall but the particular model has recall for the same issue. The code is for the airbag which would not deploy in the case of an accident if a passenger is sitting in the front seat or not.
The contact owns a 2006 BMW 325I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sharpe BMW of grand rapids, Michigan was made aware of the recall, stated that the parts were unavailable, and referred the contact to NHTSA. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Spring Lake, MI, USA
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Takata recall, BMW dealership said they do not have the parts yet. They have told me this for two years and now tell me to call NHTSA. They are not doing anything about it. All the while I am unprotected in my vehicle. Please respond.
The id light came on for passenger air. It said that passenger air bag was off. We took to BMW of roanoke to repair and state inspect the vehicle. They had to replace the passenger air bag mat at a cost of $ $1,433.87 on invoice no. Bmcs56560. My concern is that if we were involved in accident the passenger air bag would have not worked and my wife could have been hurt or killed. I have the old part and could send it to you. The BMW only has 105,747 miles and was delivered per BMW of roanoke 12/24/2009. It is not no recall but maybe it should have been
Takata recall. The contact owns a 2006 BMW 325I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (makena BMW in downey, ca) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2006 BMW 325xi. The contact stated that the passenger air bag warning indicator illuminated and remained lit. The contact called BMW of lynchburg (located at 2643 lakeside dr lynchburg, va 24501) who stated that the VIN was not included in NHTSA campaign number: 13V564000 (air bags). The manufacturer stated that the vehicle was not covered per NHTSA campaign number: 13V564000 (air bags). The failure mileage and VIN were unknown.
Received a notice of recall and another notifying me of the readiness to fix my airbags. Called santa monica BMW twice since then to make an appointment. I was told I was put on a "list" and that I would be called once the parts came it. The second time I called, they didn't know of any "list" and took my name down again. I haven't heard from them again.
Takata recall. The contact owns a 2006 BMW 325I. The contact received NHTSA campaign number: 16V071000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called local pacific BMW dealer located on 800S brand blvd, glendale, ca, 91204 where he had an appointment scheduled. The contact took the vehicle in to be serviced for the recall however, the dealer informed the contact that they had the wrong part available and would notify him when the correct parts became available. The contact last reached out to the dealer at 818-246-5600 two months ago when they informed him that parts were not made available and that they would call him. The manufacturer was not notified of the issue. Parts distribution disconnect.
I took my BMW for an airbag recall to classic BMW on 6800 North dallas pkwy, plano, rx. They did not discuss any charges and supposedly they changed my airbag on the driver side for free. This was completed on June,5,2017. On June,13, 2017 my airbag sign started coming up. Has never had issues with my car in the past regarding air bag sign. Now classic BMW wants me to pay 180 dollars just to diagnose something they worked on. Now they are giving me on the text message a laundry list of items related to air bag. Whatever has happened is what they have damaged. I tried to work it with them and talk and explain. It seems they don't want to discuss it at all. My car was working very clean and properly.
The contact owns a 2006 BMW 325I. The contact stated that the air bag warning indicator remained illuminated each time the vehicle was driven. The vehicle was previously serviced on June 6, 2017 per a recall notification for the driver side frontal air bag at classic BMW dealer (located in dallas, tx). The contact informed the dealer that the air bag warning indicator remained illuminated after the repair. The dealer informed the contact that a diagnostic fee had to be paid before the vehicle could be serviced. The vehicle was not repaired due to the diagnostic fee. The manufacturer was not made aware of the failure. The approximate failure mileage was 145,000. The VIN was not available.
Both of the air bags, drivers and passenger turned off and I feel very unsafe driving my car. I checked online and my car has a recall for them.however my specific VIN for my car does not have a recall although it has the same problems with the airbags
The contact owns a 2006 BMW 325I. On several occasions, while driving at high speeds, the vehicle vibrated. The contact also stated that the driver and passenger side air bag indicators illuminated. The vehicle was taken to an independent mechanic who diagnosed that the bushings on the front axle were damaged and the control arms were defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures and stated that the contact could ask for a discount at the dealer. The failure mileage was 143,598. Updated 08/22/17
I am lodging a complaint against BMW usa. I have been calling and writing BMW for the past 2 years pleading for them to replace my recalled airbag. BMW first sent me a notice regarding my recalled takata airbag 2 1/2 years ago. BMW has still not replaced my airbag, stating lack or available parts as the reason they will not replace my airbag. This is a potentially life threatening defect. They ha be had 2 1/2 years to remedy this problem on my car, and still refuse to do so. Please help before someone dies or is seriously injured. [xxx] [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Takata recall. The contact owns a 2006 BMW 325I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2006 BMW 325xi. The contact stated the air bag and oil warning lights illuminated. The contact took the vehicle to the dealer where it was informed that there were two manufacturers recall related to the failures. The vehicle was not diagnosed or repaired the manufacturer was made aware of the failures. The approximate failure mileage was 160,000. Updated 06/07/17
The contact owns a 2006 BMW 325I. The contact stated that the passenger seat recognized a passenger even when nothing or no one was in the seat. The dealer repaired the vehicle per NHTSA campaign number: 13V564000 (air bags); however, the failure recurred. The vehicle was returned to the dealer it was diagnosed that the leather seats needed to be reconditioned. The manufacturer was notified of the failure. The failure mileage was approximately 114,000. Updated 06/13/17
A D V E R T I S E M E N T S
- Charlotte, NC, USA