This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a recall notice dated September 2014 from BMW regarding a defect in the front passenger airbag. I called my local dealer in ft myers fl on 10/28/14 to set up an appointment to get the repair done. I was told the part was out of stock and asked to leave my name and phone number and I would receive a call when it became available. Since I did not hear from the dealer I decided to follow up and called them on January 8, 2015. I was told the part was out of stock. The woman said they only receive small quantities at a time. Again, I was asked to leave my name and phone number and would be called when the part was restocked. How can BMW send out a recall notice asking you to call immediately to have the necessary repair performed as soon as possible when they don't supply the dealer with the part? I expected more from BMW. I certainly hope they do something to rectify the problem and expedite the repair!
Vehicle was impacted from rear to front and failed to protect body neck and head from impacting drivers side door. Door design and failure of airbag to deploy caused significant head and neck trauma. Seat belt function tore A/C joint in right shoulder. BMW fails to acknowledge any fault corporate offices non-responsive to inquiries and now be threatened by BMW attorney to have vehicle removed from their lot.
The driver's side seat belt repeatedly stops when extending. It can take 10 to 15 attempts to get it to extend long enough. These failures cause drivers to "give up" and not bother to use the seat belt. I have spoken with BMW and they want $500 to replace the seat belt. I believe this is dangerous and a flaw in the design.
The driver's side seat belt does not extend from the housing. It stops repeatedly and only after several tries will it extend long enough to be latched. The situation may cause a driver to not use seat belts as this can take a long time to finally extend. I contacted the dealer and they suggest it might be a mechanical problem which they are willing to diagnose for $150 and then fix for an unknown amount. It would this is a potentially serious safety issue. There has been recalls for a similar problem in other bmws but not this model. For example, refer to NHTSA item number: 10041411 and NHTSA item number: 10037487
- New Rochelle, NY, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Cape Coral, FL, USA