This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2004 BMW 325I. The contact received notification of NHTSA campaign numbers: 15V318000 (air bags) and 14V428000 (air bags). However, the parts needed to repair the recall were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 BMW 325ci. The contact received notification of NHTSA campaign number: 15V318000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable. Parts distribution disconnect.
Takata recall. The contact owns a 2004 BMW 325I. The contact received notification of NHTSA campaign number: 15V318000 (air bags) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
I received a letter from BMW stating airbags were in for recalls 15V-318 and 13V-172/14V-428. I took my car to BMW West in houston and was told tx does not have driver's side airbags yet. I had to leave my car overnight because they had to wait for the passenger bags from another BMW center. I will now be driving with a defective driver's airbag until parts are received.
Takata recall - recall announced May 2015. BMW na claims replacement parts still not available. BMW na claims next communication to affected owners will be in January 2017. Is BMW na complying with the timeline for completing this recall?
- Bryn Mawr, PA, USA
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I have been unable to get a time frame when I can expect airbag replacement on my vehicle. I have been calling repeatedly to the dealer and I am dissatisfied with their response.
BMW jointly owned vehicle, was not returned to customers on demand, nor swapped as is customary business practice (I.e. BMW repair/recalled for BMW loaner car), and held for unreasonable amount of time. BMW recalled the vehicle, in part, defective airbags, and was to send a consent form to the customers prior to ordering parts/repairs. The customers never received the consent form as assured and expressed concerns about the BMW who damaged the vehicle in their possession or disabled state. July 15, 2016 BMW flatbed delivered with unidentified chemicals/toxins that resulted in front end physical damages and/or toxins in BMW that resulted in "poison exposure", toxology tests pending. The toxins maybe airbag chemicals, sodium azide, hydrazoic acid, or others, and need BMW tested. Please inform on who specifically performs these tests or Agency that does quickly due to the toxic nature. BMW had a duty to disclose these facts to customers, insurance, government, and others. 49 usc Safety Act 30101. Dot states 'loaner vehicle' is customary practice in airbag recall, an obligation oem dealership, thus request the process in securing the loaner vehicle or reinstatement. BMW by affiliates, unilaterally took BMW loaner without providing a repaired BMW, unfair exchange, and was returned in a disabled status. 'but for' wrecked/recalled defective BMW, a loaner would not have been required, Safety Act, 49 usc 30101. Please respond in writing, the process to (1) secure chemical tests; (2) vehicle safety review or decontamination, and (3) loaner car approval process for insurance. NHTSA Safety Act, 49 usc 30101 delegated by secretary of transportation, 49 cfr 1.95, inspect/investigate 30166(B)(1); civil penalties 30165(B); ensure recalled 30118-119; adequacy of recalls 49 usc 30120(C)(1), accelerate remedy programs 30120(C)(3); and other 49 usc 30166(G): BMW loaner
Takata recall. The contact owns a 2004 BMW 325xi. The contact received notification of NHTSA campaign numbers: 14V428000 (air bags) and 15V318000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 BMW 325I. The contact received a notification of NHTSA campaign number: 15V318000 (air bags) however, the part to do the repair was unavailable. The contact stated that the air bag warning light illuminated continuously. The vehicle was taken to a the dealer where it was diagnosed that the air bag module needed to be replaced. The contact mentioned the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000. Parts distribution disconnect.
BMW 325xi 2004, after substantial or unreasonable delay in the BMW return, was perceived to be rendered unsafe/unsatisfactory/incomplete, with airbag defects/spillover effects, or released with known defects to the vehicle that put the driver and unsuspecting occupants at risk of serious bodily injury up to death. BMW was to send a 'consent form', then vehicle owner was to review/sign/return, BMW would then order 'interim airbag' parts, and repair. The consent form was not received or signed, June 2016, BMW enter/repair without authorization, or signed consent forms, and made unknown changes to the airbag/systems. The toxins remain has corroded it or released toxins/odor. The vehicle was on a 'cease & desist' airbag repair pending the receipt and execution of the consent form as agreed. BMW failed to make the repairs per quote and airbag [I.e. explosive device; sodium azide azium; shrapnel, etc.] was left in an unsafe state. The vehicle needs an inspection by NHTSA, as it is believed to be contaminated or corroded, by unknown toxins (I.e sodium azide or azium?). persons exposed have contacted cdc/poison center who stated that persons not have further contact with BMW till inspected? see claim 10881628 for same/similar background. The owners were subjected to foreseeable toxins, from the airbag defects/recalls/ unauthorized repairs to the BMW, pending a "consent form", and has resulted in injury or medical care or poison control center consultations. The toxins had a 'sharp odor', overwhelming as reported, and exposure resulted in damages to persons or property, awaiting estimates to be completed. Importantly, exposure to sodium azide can be fatal and the vehicle needs an inspection by NHTSA or dot. If you do not inspect unsafe vehicles, with perceived safety concerns, please provide a referral or preferred source due to the serious public health and safety issues.
Takata recall. The contact owns a 2004 BMW 325xi. The contact received notification of NHTSA campaign number: 15V318000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available......updated 08/11/16 updated 08/17/16.
The contact owns a 2004 BMW 325ci. The contact received notification of NHTSA campaign numbers: 14V428000 (air bags) and 15V318000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall - notified July 2015 - a year ago - about driver's side airbag, still no parts available and I live in one of the most humid states in the South. It is irresponsible and ridiculous that we have to wait over a year for part replacements that if ruptured, could cause serious injury or death. BMW North America website states: Remedy available but global imports atlanta is reporting they still do not have any replacement drivers side airbags.
The contact owns a 2004 BMW 325ci. The contact stated that the recall notice for NHTSA campaign number: 15V318000 (air bags) was received in July of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The VIN was invalid. The contact had not experienced a failure.
Takata recall. The contact owns a 2004 BMW 325I. The contact received notification of NHTSA campaign numbers: 14V428000 (air bags) and 15V318000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall: Dealer keeps saying they are "working" on getting a replacement for my driver side air bag. I think I am getting a "run around" because my auto is a 2004 model. Please help me get this replaced.
2004 BMW 325I. Consumer writes in regards to replacement parts not available to repair driver side front airbag module recall 15V-318. The consumer stated it has been over a year, since the recall first went out.
Takata recall: In July, 2015 I received a letter from BMW (recall notice 15V-318) stating that my driver side air bag should be replaced, but that there was no remedy available and I would be contacted when one is. I've had a couple of service appointments at my local dealership (perillo BMW in Chicago) and each time asked if there was any update on resolution and each time I was either referred to BMW's corporate customer service or politely told that there was no update. I have also called the 1-800-525-7417 BMW service center multiple times over the course of the last year, most recently today (7/1/16), and they have not been able to resolve the issue. At this point, I am frustrated by the lack of resolution and would appreciate any assistance helping me with this recall notice. Thank you.
Vehicle defects reported or recalled, BMW, oem, or other, yet with known defects was requested to drive an unsafe vehicle that is 'imminent danger' that can cause serious injury or death: Airbags. BMW replaced driver side airbag in 9/ 2014 then passenger side. Yet in 2015 accident, the airbags failed to detonate, and injury to persons/property occurred. BMW recalled driver's side airbag (2nd repair/3rd airbag) in 2015 and parts are on back order. BMW has the 'defective vehicle' (I.e. other issues engine, seat belts, etc. Remain) and provided a BMW loaner car through their affiliated partner (Toyota's jv alliance) enterprise in good faith pending repair. In June 2016, a 'cease & desist' was placed on the BMW, in part, due to a federal investigation or injury (I.e. defective airbag- explosive device~shooting shrapnel) that leaves 'driver in harm's way'. one could infer 'attempted murder' if the driver is placed behind the wheel of a defective vehicle or airbag: Millions of recalls. I am a material witness and am reporting intimidation, threats, hostility, and bullying over the BMW or defective airbags. This has resulted in professional defamation, personal injury, financial distress, and sabotage in various instances (to be reported in separate package to be sent to investigator due to confidentiality). The most recent occurred around June 23, 2016 when BMW/enterprise rental car stating "grand theft" of the vehicle in their possession or awaiting a swap? simple fact that BMW stated that an 'interim fix' was approved by dots but needed signed consent forms-- was sending them to me. BMW did not follow procedures, 'unauthorized entry, removal, destruction' of airbag with a 'cease & desist'. on 6/24/16 going to enterprise/alamo-orlando was no issue/no unpaid bill. This did not stop continuation of harassment or retaliation (e.g. asef) unconstitutional or uncivil conduct.
Received notice of recall 15V-318: Driver-side front airbag dated July 2015. As-of June 22, 2016 the manufacturer is not able to repair this defect. A delay of this length for a potentially fatal manufacturing defect is unacceptable. Can I have the airbag disabled while it is a danger?
A D V E R T I S E M E N T S
- Albany, GA, USA