This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Right rear passenger door window failure (stuck down). At dealer now being fixed. On 11/17/2005; left front driver door window failed stuck down. Replaced door regulator. Sun roof window stuck open; replaced window regulator. Unable to secure vehicle (2002 BMW 325I - 4 door) during times of failures and in case of accident probability of egress through windows doubtful.
Urgent - my 2002 325I's first sunroof glass exploded on me on 1/25/02. The replacement glass has two surface hairline cracks and two hairline cracks beneath the surface of the glass. This cannot be an isolated incident. Please examine your sunroof carefully for defects. No one at BMW is taking this seriously enough.
I purchased a new 2002 BMW 325I on 12/4/01 equipped with several options including a sunroof. I was driving into work on Friday, January 25, 2002 and all of a sudden, the glass on my sunroof exploded and showered glass all over my head, the interior of my car and apparently some pieces nicked the paint on the trunk. BMW says that it was most likely a rock that hit the glass. Although I have full-glass coverage, I asked my insurance company, Liberty mutual, to send a claims adjuster. His findings were inconclusive; could have been a rock, defect, ice buildup, on the glass, etc. I'm very concerned that this could have resulted in serious injury. A common highway stone should not cause such a violent reaction. BMW has been dissapointedly unresponsive and uncaring regarding this issue.
- Brewster, NY, USA
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- Melbourne, FL, USA