This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Michelin Pilot sport A/S plus tires 275/30/19 on BMW M3 had blow out on freeway at normal speeds of 65 mph. Could hear rubber whipping the road just prior to the abruptly bursting. Had tires inspected and technician found excessive cracking near the tread and center wear-bar had pitting in the rubber (15,622 miles). Car is seldom driven and always garaged (climate controlled). Tire store had seen identical issues in the past with same tire. Did not want to replace with same tires that potentially have the same issue. Lost warranty credits to purchase another brand for family safety. These tires are not safe and need to be reviewed for material and engineering design. Particular vehicle does not hold a spare. Endangerment from potential injury and being stranded in an isolated area.
The rear coil springs have broken three (3) times. The car was purchased new in 2001. The springs failed at 52000 miles in 2008, at 77000 miles in 2013 and at 89000 miles in 2017. The bottom coils fractured and rusting in the area was evident. I have both broken springs from the latest incident. BMW refuses to participate in the cost to repair. BMW cost is $1100. This is a safety issue.
Noticed that when driving on curvy roads it feels like riding on a rough road patch or feels like braking. Dealership technician found defective torque converter and filter. No fault in memory. Removed and exchanged torque converter. Removed transmission oil pan and replaced transmission oil filter and oil and flushed all transmission cooling lines.
I noticed a cracking sound coming from the right front wheel when making a left turn. Dealership technician noticed noise on right/front side. Checked the front end and found right/front sway bar mount is loose. Retightened right/front sway bar assembly and checked left/front sway bar. Retightened.
Heard squeaking noise when driving over bumps and driving slow, also when making turns. Dealership technician checked the front end after road testing the vehicle. Found that both drive axles lost all lubricant; right/front inner and outer C/V joint was contaminated. Removed both front strut hub assembly and lower control arms from axles, removed and replaced both front complete axle assembly. Reinstalled front end components which were removed.
- Scarsdale, NY, USA
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Noticed a lot of play in the steering. Took to the dealership and they technician said that the 2 rear springs were broken in half so replaced the rear springs. Also, the technician noticed that the front sway bars and links were worn and had play. Replaced also.
Heard rattle noise on the highway. I thought this wasn't safe. Dealership technician diagnosed faulty control arms and bushings. Dealership replaced both faulty control arm bushings.
We purchased our BMW 325 new in 2002. This car has been garage kept and well cared for. The vehicle has only 70,000 miles on the car. This car is now on it's 3rd set of control arms on the vehicle. I have heard this is a common problem but BMW refuses to issue a recall or service notification. Obviously the parts that are being used to replace the previous parts are defective. We have been told that they are "official" BMW parts. If this defect was not discovered and failed at slower or at highway speeds it could cause life threatening injuries or worse. Additionally the fix is very expensive to repair. Can you look into this?
The contact owns a 2002 BMW 325xi. While driving approximately 45 mph, a loud clanking noise emitted from the rear end of the vehicle. The contact continued driving and the vehicle was taken to an authorized dealer for diagnostic testing. The technician detected that both rear coil springs were fractured. The vehicle was repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 50,000.
Rattling noise coming from my BMW convertible 325cic, by the passengerside. Car has been in the 3 different authorized BMW dealerships for fix and plus a final attemped fix at another authorized BMW dealership where the car was bought from. Total of more than 8 times in the dealer ship with one attemped from BMW field engineer and didn't fix the problem.
A D V E R T I S E M E N T S
- Redmond, WA, USA