This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Email in regards to his dissatisfaction with the BMW airbag recall; he was informed by BMW that they still do not have the replacement airbag available for his 2001 BMW 325I and they are not going to honor their original commitment to replace it.
Dealer refuses to fix defect in regards to airbag recall notice. The dealer is weatherford BMW in berkeley California, 735 ashby ave, berkeley, ca 94710.
The contact owns a 2001 BMW 325ci. The contact received a notification for NHTSA campaign number: 14V0428000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the delay. The contact had not experienced a failure.
The contact owns a 2001 BMW 325. The contact stated that NHTSA campaign number: 14V428000 (air bag) exceeded the reasonable amount of time for repair. The dealer stated the parts were unavailable and decline to provide an estimated time frame for repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure. Updated 12/01/14
I received a safety recall letter Aug-Sep 2014. The letter stated that I would be notified when the air-bag replacement would be available. It is October 24th. I called the BMW information number 1-800-525-7417 today. A recording repeated the information in the letter: That I would be notified when the replacement airbag would be available. I have only one car, the BMW. My daughter and I live together - I am the usual driver. Yesterday a car pulled out in front of us and I had to slam on the brakes to avoid a collision. Luckily, the air bags were not triggered. But I am concerned about our safety, shouldn't BMW provide us with a replacement vehicle until the air bag can be replaced" thank you for your assistance"
- Red Hook, NY, USA
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The contact owned a 2001 BMW 325I. While driving approximately 30 mph, another vehicle ran a red light and crashed into the front passenger side of the contact's vehicle. The air bags deployed and struck the front passenger's face. The front passenger sustained eye and tooth injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified. The contact was informed of NHTSA campaign number: 14V428000 (air bags). The VIN was unavailable. The failure mileage was unknown.
While driving my vehicle, I hit a pothole on the passenger side of the vehicle. My driver side airbags deployed: The side, and curtain. The passenger side airbags did not deploy. After inspecting the vehicle on the outside. The rear passenger side tire was flat.
The contact owns a 2001 BMW 325I. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer who diagnosed that the air bag and the air bag sensor needed to be replaced. The vehicle was repaired however, the remedy failed to correct the problem. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not further repaired. The VIN was not available. The failure mileage was 98,000 and the current mileage was 110,000.
The contact owns a 2001 BMW 325I. The contact stated that the air bag light remained illuminated. The vehicle was taken to the local mechanic and a diagnostic was performed. The failure was located at the driver seat belt tensioner. The vehicle was not repaired. The failure mileage was 50,000 and the current mileage was 66,000.
Drove over a small pothole on a street, and the side and curtain airbags prematurely deployed on the passenger side. I had to order a new side airbag. I am still unable to order a curtain airbag. This is a big safety concern, as the airbags could have injured my passenger. The car has no body damage, and drives perfectly. I have a airbag signal on the dash.
The contact owns a 2001 BMW 325 wagon. The contact stated that the air bag light on the dashboard illuminated whenever someone was seated in the front passenger seat. A local mechanic informed the contact that there was a recall regarding the air bag light. The manufacturer informed the contact that his year, make, and model vehicle is not related to the recall. The contact stated that the vehicle should be a part of the recall since the later model 3 series has the same platform as the 2001 model. The failure mileage was 87,000.
BMW has recalled some models and years in North America to fix a possible defect that may keep the front passenger airbag from opening in a crash. However, they have not recalled my 2001 325 I., ( ) my warning light is on and they can not guarantee that the passenger airbag will deploy. I have made repeated attempts to request a guarantee that the passenger airbag will deploy in a crash regardless if there is a passenger or not. I would just like some type of guarantee that the airbag will deploy in all cases. The current recall concerns the front passenger airbag seat sensor mat in certain 2004-2006 model year vehicles. Since I have a 2001, they are not responding to me. This is a serious safety issue and I do not have 700 or 800 dollars to just replace a mat without a guarantee that the airbag itself is functioning. My first attempt to notify BMW was in June of 2008. I bought the car from competition BMW in June of 2001at 599 East jericho turnpike smithtown New York 11787. I have serviced my vehicle there for the last 8 years. I am very disgusted that the dealer has just ignored my concerns. My son will be driving this car shortly and he will be transporting other students in a carpool to school. He attends St. Anthony's high school in huntington and it is a 25 mile drive each way to school. Please let me know how I should approach the dealer or BMW to fix this safely issue for me. I have been a loyal customer for years now. I have always used the same dealer for service over the years I have the car. Thank you in advance for your assistance with this issue.
I just read that your Agency have asked BMW to recall 2006 3 series for a defect in the passenger side airbag sensor. I currently have a 2001, BMW 325I. And my passenger side airbag sensor is not working, and last year was repaired by the dealer. This latest occurrence happened after my 12 year old nephew moved the seat. The sensor warning light is on in the dashboard.
A D V E R T I S E M E N T S
- Lake Bluff, IL, USA