This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 BMW 325ci. The contact stated that she constantly experienced failure with the fan motor. The failure caused the electrical circuitry of the fan control unit to overload and fail, which caused the fan to stop operating. While driving approximately 70 mph, the vehicle began smoking along with a dramatic increase in temperature. The vehicle was towed to a local dealer and they stated that the engine failed and needed to be replaced. The vehicle has not been repaired because the failure is not covered under her warranty. The manufacturer did not assist. The failure mileage was 22,000 and current mileage was 82,000.
While driving the temperature sensor flashes "-40 degrees." The consumer contacted the dealer, who stated that sensor is located in the front under the bumper, and is often hit by debris that causes the sensor to malfunction. The dealer will fix the sensor at the owners expense. The consumer feels this is a design flaw.
The vehicle has been taken to the dealer on three occasion for an overheating problem, the consumer is concerned that the repeated overheating of the engine could result in a fire.
The car overheated and had to be towed. I was told on June 4th that BMW was aware of the problem and had isolated it to a specific batch of bad fans and that the replacement fan was from a good car. The replacemnet fan failed on July 4th at 711 miles. There is still no recall notice from BMW. If they and you are aware of the issue why is nothing being done" cars that can break down are a safety issue as well as an inconvenience. There is also a report in your database of a car fire on the same model car from the same problem. Do people have to die before action is taken" if this were an aircraft incidence they would be ground and corrected. I am interested in what the procedure is when there is a known defect in a car.
- Gig Harbor, WA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Gulf Breeze, FL, USA