This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In the events leading up to the failure, the car had been parked for 1 hour. I got into the car, put the key in the ignition and noticed the steering wheel felt very tight. I turned the car off and then turned it back on, I tried to reverse the car and started to back out of the parking spot but was able to turn the wheel while backing out of the spot, meanwhile I was using all of my strength but then I could not turn the wheel and got stuck in the middle of the road and I had to have a by-stander help push the car to a parking lot while I tried to turn the wheel. The complaint is that if this problem turns out to be the power steering pump this will be the 3rd time I have had it replaced in this car and I believe that is unheard of! I have this replaced at least 1 time a year which seems excessive. Each time this happens that car has been completely fine and suddenly the power steering will go, it is very scary and I am afraid that it will happen one day while I am in the middle of driving.
When A/C is turned off, very bad smell coming out of vents. The dealer performed evaporator cleaning service 3X, still no fix. I have never had this problem with other car manufacturer
- Milpitas, CA, USA
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- East Northport, NY, USA