This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On the night of October 18 2020 around 3:30am I was woken by my next door neighbors notifying me that me 2014 BMW was currently on fire in a uncontrollable blaze. From the engine bay of the car down to my fuel tank and pumps were shooting out flames covering the car itself by the time I was able to run from my room to my car I can see that the damage was done. I proceeded to call the fire department and put out the fire myself while I waited for them to arrive, I did not drive the car for a total of 8+ hours and it was sitting and parked in front of my drive way. My car showed no signs of catching on fire on its own, it just randomly caught ablaze, after I put out the fire and talked with the fire department from first glance we knew this wasn't arson but a possible electric and or malfunction with the car itself. I contacted my insurance company the next day and told them what happened, they then proceeded to pick up the car the next day via tow truck and took it to a professional to look at what caused it, it was determined that the fire started near the engine bay and as stated before a malfunction with the vehicle (spontaneous combustion), it was then labeled a total loss and my investment was gone.
The contact owns a 2014 BMW 320I. The contact stated the ac, heater and the defroster were inoperable. The contact also stated toxic fumes was entering the cab of the vehicle. The vehicle was taken multiple times to local dealer BMW of minnetonka service located at 15802 wayzata blvd, wayzata, mn 55391, were unable to duplicate the failure. The vehicle had not been diagnosed of repaired as of yet. The manufacturer had been informed of failure and had provided engineer to inspect the vehicle. The contact stated he had 2 turbinate surgery that were related to toxic fumed on the carpet. The failure mileage was 47,000.
The contact owns a 2014 BMW 320I. While driving approximately 50 mph, the brake warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the plug and pins and tail light assembly needed to be replaced due to the wiring harness being melted. The vehicle was repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 48,000.
- Glen Burnie, MD, USA
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I got my 2014 BMW 320I xdrive 10 months ago, love the car! but since I've had it, this has happened like 5 times now, when I shut the car off with the first push of the button everything shuts off including electrical which isn't suppose to shut off until the 2nd push of the button. So basically nothing will work on it at all until it wants to work on its own. It left me and my kids stranded one time cause literally nothing would turn on. No electronics work, can't access trunk cause it's electric. And today I wanted to go run an errand but couldn't cause nothing would turn on. Nothing wrong with the key fobs at all and also tested the battery which is good. Just to diagnose here at the BMW dealership is $131. I don't have that kind of money right now just to see what's wrong with it. I was hoping for assistance being this is a manufacturer error at some point within the system. The car only has 36,000 miles on it for being almost 5 years old now. Any assistance would be greatly appreciated. I did buy an extended warranty with the car. Deductible is $300 and the rest is covered with the dealership I bought it at. Thank you for reading this!
Received a warning light and accompanying error message stating I had a malfunctioning passenger restraint system. Vehicle was a certified pre-owned purchase, 2nd owner. As vehicle was under extended warranty and prepaid maintenance program, we took it in for diagnosis and repair. Service advisor informed us that the passenger seat detection mat was to blame and it would not be covered under warranty as the connection points appeared corroded. When I inquired as to how they became corroded, I was informed that someone must have spilled soda on them...under the leather, through the foam pad in a vehicle that we do not allow any fluids in, let alone soda. After hitting a wall in an attempt to have this cost covered, I was given 10% off the cost of repair and begrudgingly covered the repair cost at an out the door total of $1132.76. This was an issue in the previous gen 3 series and just last week I received a warranty extension covering this type of repair on my 2007 BMW M5. It appears to be a pervasive issue with this cars but as yet no resolution in regards to repair responsibility falling to the manufacturer. Thank you for your time and consideration in regard to this issue.
Brand new car (2 months old, about 2000 miles). Received warning on highway that my left rear tire was low and to pull over. I have run flats so I slowed down in right lane and exited to get to a gas station. The tire was not flat but I put air in it and the tpm went back to green. The next morning the same thing happened and I drove straight to BMW of naples where they topped off all 4 tires and said it's normal and to come back if it happened again. The next morning was fine. Day 4 after the first incident we get in the car in the morning and all 4 tires read low. We start driving to warm them up and see if that helps. 3 tires went back up to normal but the back left tires remains low reading. We looked it over and cannot see any punctures, nails, etc. (BMW didn't find anything either although they did not take car into shop to fully inspect). Don't know if there is an issue with tire or issue with tpm. I drive 30 miles on highway each day each way to work. Need to know if there is an actual issue with tire for my safety and those driving around me.
A D V E R T I S E M E N T S
- Troy, MO, USA