This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 BMW 320I. The contact stated while starting the vehicle, there was smoke coming from the exhaust pipe due to engine oil leaking into the catalytic converter. As a result, the catalytic converted became clogged. The vehicle was taken to the dealer, where it was diagnosed that the oil check valve needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. The VIN was unavailable.
engine overheating, passenger safety belt, failed speed control (difficulty accelerating) Due to these issues and malfunctions; it causes injury to the driver as the airbags/seat belts are not stable. If the car suddenly stops it can injure the driver. The vehicle shuts off unexpectedly, vehicle loses power/ says to drive moderately or stop driving/ the car drives slow does not past 35 mph, the car goes into 'limp mode' (less than 10 mph) it goes in a very low speed with no acceleration; This is a safety hazard, as it becomes easy to be rear-ended by another driver when it slows substantially. This can cause injury to the driver and surrounding drivers. The problem has been reproduced or confirmed by a dealer or independent service center. The water pump and thermostat was replaced, however, the car still does not accelerate and is in a low driving speed mode. It still shuts off unexpectedly. The issue has not been resolved. The warning signs were 'drive moderately, engine overheated, passenger safety belt, with cranking noises, no acceleration, limp mode (car is going very slow no more than 10 mph).
The contact owns a 2013 BMW 320xi. While the vehicle was at a stop, smoke and an abnormal burning odor were detected. Also, the check engine warning indicator was illuminated. The vehicle was taken to wide world BMW (125 East route 59, spring valley, NY 10977, 877-817-1952) where it was diagnosed that the oil cover housing gasket and valve cover gasket were leaking oil. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 15,000.
The car has displayed "drivetrain malfunction, drive moderately" twice now in less than one year of ownership. When this display has occurred, the car goes into "limp mode" and can only be driven at low speeds or with very sluggish acceleration. This is a safety hazard, as it becomes easy to be rear-ended by another driver when it slows substantially.
Transmission problem resulting in violent shuddering of the vehicle body and abrupt engine stops resulting in dangerous driving conditions. Fluctuations in the tachometer when the car attempted to stop and the car would automatically change gears to neutral or park.
As I was approaching the on ramp for the highway, I sped up in order to merge into oncoming traffic. I depressed the gas pedal completely to the floor but the car picked up extremely slowly as if it did not have any power. I also noticed at the same time that my engine temperature seemed to be unusually low for a vehicle that had been running for over an hour. There had also been an extremely loud fan noise that would come on every 2 minutes or so. As a result of the lack of power, I nearly caused a collision between myself and the vehicle behind me because the oncoming vehicle did not anticipate someone merging onto the highway at such a slow pace. I continued to drive without power for about 20 minutes as if the car was a naturally aspirated vehicle even though it was clearly turbo charged but the turbo never kicked in. When I got off of the highway and was able to pull over to restart my vehicle, the car started to run as normal.
Auto start/stop function has malfunctioned before where when I take my foot off the brake, the car doesn't start again. Normally I can just press the start button and put it in drive. This time, however, I went to start it again after it had an "auto start/stop malfunction", and it wouldn't turn back on. An error popped up saying "ignition malfunction -- do not turn engine off. Car will not start again." Currently waiting to hear back from the dealership after I had to flatbed it. Also the car wouldn't go into neutral so they had to drag it on the flatbed.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA