This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The engine of my car shut off, and upon being towed to the dealer, they got back to me to say that the engine failed as a result of drivers error from a downshift from 4th to 2nd. The dealer said that this was identified by the car's computer system. However, after talking to many mechanics, I have been instructed that this problem could never have been identified by a car's computer, and this was just an out for the manufacturer and dealer. I am not satisfied with their answer, and am looking for a way to protest their decision. For right now, I was stuck paying for the total bill which exceeded $6000.
- Belle Vernon, PA, USA
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- Belle Vernon, PA, USA