This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was told that my tire had a defect but it was safe to drive. One person told me that it was a tire defect but he would not be able to say anything since he worked for the company. Then I was told that it had a bulge caused by a pot hole but it was not dangerous. While driving the tire blew out and literally lifted the car up on two wheels. I was so scared and upset after I regained control that I called the company and they said oh well. I have been complaining about the tires since they were put on last summer. They bounce constantly but yet cooper does not stand behind their so called high performance tires.
It's not enough to file a complaint but now it is worse. One of the tires from cooper that I filed a complaint about blew out forcing my car up on two wheels. I manage to control the car without flipping. Do I have to wait until I am killed or someone is hurt before something is done about the defective tires.
I purchased cooper tires last summer and do not have 10,000 miles on them and they are starting to fall apart. I had to replace one because they said it was damage because of a pot hole. Now I have another one that has a knot in it and I am told that it is due to a stress fracture in the tire cause by a pothole.. it seems like I am being taken advantage of because I am a woman and blonde. Two years ago my daughter had to have all 4 of her tires replaced that were cooper because she was told that the radial had flat sides.
- Mobile, AL, USA
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- Mobile, AL, USA