This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 BMW 135I. The contact stated while starting the vehicle, the air bag warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the passenger occupancy sensor mat to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V428000 (Air Bags) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 39,850.
My vehicle is a low mileage (36K) well maintained car. My local dealer replaced the driver air bag under a recall June 29, 2020. Shortly after within 250 miles/2 months a SRS/air bag system fault/warning started happening. It was diagnosed as a faulty pass occupancy sensor that they want $3600 to replace. Unfair, there have been several pass occupancy sensor recalls for other models of the same vintage (2006-2008). This should be covered under the 15 yr extended limited warranty offered to other BMW model owners.
The passenger seat occupancy sensor mat is defective and is a quite common occurrence on all BMW vehicles. The mat will send a trouble signal to the dash that brings up the airbag light on the instrument panel that will not go off.
The passenger seat occupant sensor began to sound off to secure the seat belt though no one sat there. I reported this problem to BMW when I got the takata airbag replaced and got a questions about my opinion on whether I considered it a safety issue. I declined to say and they just sent me away. A couple months later, I noticed that even when a passenger sat there the airbag activation did not turn off as it should. I took the vehicle in for a repair on the seat and told them that they should repair it at their expense 11/17/2017. I told them of a recall for the seat sensor on a MINIcooper(si-D651013tsb) another BMW product and they said without specific recall on my 128I, they would decline to repair it at their expense. They also told me that the airbag would deploy in an accident despite the light not going out with seat occupation, yet declined to give me that statement in writing. I then reported the problem to BMW of America in late 2017 and got a similar response. Complaint #36102215.
The contact owns a 2008 BMW I35I. The contact stated that while at a stop light, another vehicle crashed into the rear end of the vehicle and the air bags failed to deploy. The contact sustained knee and shoulder injuries that required medical attention. A police report was not filed. The vehicle was drivable. The vehicle was taken to an independent mechanic where it was repaired of the accident damage, then later was taken to momentum BMW dealer, located on 10002 southwest fwy, houston, tx 77074, phone: (855) 645-6452, where the vehicle was diagnosed of a faulty air bag and needed to be replaced. The vehicle was repaired. The manufacturer was not contacted and made aware of the failure. The approximate failure mileage was 48,000. The VIN was not available.
- Houston, TX, USA
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Takata recall. The contact owns a 2008 BMW 135I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (BMW of alexandria, 499 S. pickett street, alexandria, va 22304) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Seat belts/airbag lights keep coming on. They have replaced the harness in the seat, belt buckle, reset the light and now they say the seat belt module now has to be fixed. I believe this is from the recall that has not been done on the car which is the airbag module. The light came on when you sat in the seat or just driving along
The contact owns a 2008 BMW 135I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
BMW issued a recall notification in March 2016 for driver's front air bag module. As of May 15, 2017, 14 months later, BMW dealer reports no parts have been made available to any dealers in North America to be able to make the repair, and no information on when parts are expected to be available.
Takata recall. I received notification from BMW in March 2016 concerning the need to replace the driver's side airbag on our car. To date, I have not heard from BMW. I recently sent an email to their customer relations. I have not heard back from them. I think that nearly a year to replace this airbag is unreasonable.
Takata recall. BMW is providing replacement air bags to their dealers and the dealers are using them to replace air bags on their cars being sold, not to their customers. I received my recall notice May 27th 2016 and am still waiting for the replacement.
BMW North America issued recall re: Drivers front airbag module last March 2016. To date the BMW has been out of parts to comply with this recall. I believe BMW North America is not taking this recall seriously. According to the safety risk: Inflator may rupture resulting in metal fragments striking driver. That seems like a serious risk to go unresolved for 6 months. Given the serious nature of this risk, I would like the NHTSA put pressure on BMW North America to get the [xxx] parts and make the repairs. Recalls are useless if car mfg don't make the repairs timely. Do your job and require BMW North America to make the repairs timely or face fines and penalties considering the safety risk. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2008 BMW 1. the contact received a notification of NHTSA campaign number: 16V071000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 BMW 135I. The contact received notification of NHTSA campaign number: 16V071000 (air bags) however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. Updated 09/08/16 updated 09/28/16.
Takata recall BMW has stonewalled me! they say I can have a loaner. Wonderful, except it's not a BMW since all late model bmws have been recalled. I can't sell my car because no one would want it pending a recall that has not been addressed by BMW or takata. When I inquired about the recall loaner agreement, I was told I would need to sign an agreement for a 2-3 year rental and not drive my car except for a weekly startup and back and forth in the driveway to be sure the battery was good. I am now looking into a class action suit. I have several friends with more recent models subject to this recall and they are hopping mad and ready to go to court. It is completely unacceptable that neither company, BMW and takata, have owned up and shown what they will do about it. Instead, all we customers hear is "yes, it's a terrible situation, but there is nothing we can do but offer you the loaner." Well, there is something we owners can do. We are a litigious bunch!!
Air bag light was on all the time. Possible loose contact pin tension for left side airbag circuit. Drivers seat airbag contacts on wiring harness side had to be replaced.
My car warning message stated fault in passenger side airbag/belt tensioner, service asap, continue to wear safety belt (or something similar). Took vehicle to dealer, diagnosed with passenger seat mat occupancy sensor failure. Quoted $2600 for repair. This has been in the past and currently a recall problem that has affected over 200,000 vehicles due to a faulty/poorly designed part. Dealer and BMW of na state that my vehicle has not yet been included in recall. This is an extreme safety issue, it should not take multiple complaints, injuries, or deaths before cars having this issue are placed on the recall list! in addition a repair to a safety component should not be put someone nearly $3000 in debt! NHTSA please encourage BMW to enforce the recall/extended warranty to all vehicles having this same issue, there a hundreds of threads on the internet regarding bmws of all makes and models having the same problem with the sensors failing. Please do not wait for people to be injured or killed because of a faulty part not allowing the airbag to deploy!
A D V E R T I S E M E N T S
- Port Jefferson, NY, USA