This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall, the car is BMW 128 2013 pre-owned certified. The dealer where I purchased the care is fort lauderdelate import of pembroke pines Florida. At the time I purchased the car 24 months ago, the dealer was aware of the issue of the the engine defect of my car, still the dealer made the car a pre-owned certified. During the time I had the car, I was several times at the dealer for issues with the car and neither one of them from the services department or the salesman or the finance manager informed me of the air bag issue. The salesman by the name of collin, the finance manager by the of jim catell didn't want to let me know of the recall. I wanted to changed the car because of the lack of power and the changes of the engine in the highway, I was at the dealer repetitive times and both employees from fort lauderdale imports pembroke pines didn't let me know of the air bag recall. I learned from anther BMW dealer that the 128 had a recall and to drive. The car had another engine failure on the highway and contacted bwm customer relations 3 months ago, they offered to repair the car. 3 moths later I still don't the car in my possession and I am paying for it. Mean while I am driving a rental from enterprise that is not an equal to the car payment I have. The car ended with another dealer since the people at fort lauderdale imports were so unethical and corrupted. Please have an investigation about the engine defect and air bag recall for the series 128 convertible. I am a BMW customer for 15 years, I had over 7 BMW in the last 10 years and continue buying and trading every 24 months. The car I have at this time has lost value after the engine defect issues, and the air bag recall. BMW is not responding to my calls and there is no one to follow up with about it. I have no BMW in my possession and I am making payments for a luxury car full of defects. Help!!
- Plantation, FL, USA
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- Plantation, FL, USA