This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 BMW 128i. The contact stated after completing an oil change at the dealer and starting the vehicle, the RPM started fluctuating. The contact stated that after coming to a complete stop at a traffic light, the RPM fluctuated rapidly and the vehicle decelerated while driving. The dealer was notified of the failure and advised the contact to take the vehicle back to the dealer for a diagnostic test. The contact was able to drive to the dealer at a slower speed. The dealer diagnosed that the VANOS (Variable Nockenwell Steuerung) system needed to be replaced. The dealer informed the contact that the failure was a manufacturing defect; however, she would be responsible for the cost of the repair. The manufacturer was notified of the failure and informed the contact that they could not assist since an unknown recall was converted to an extended warranty repair which had expired. The vehicle was not repaired. The failure mileage was 79,769.
- Bluffton, SC, USA
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- Bluffton, SC, USA