Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault, " immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

Electrical System — Propulsion System — Traction Battery

Summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

Actions

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

Documents (16)

• Manufacturer Notices(to Dealers,etc) - Date: June 07, 2019 Advance Notice & Stop-Sale – Safety Recall 93E8 / HV Battery Charging Socket
• Manufacturer Notices(to Dealers,etc) - June 07, 2019 Subject: Dealer Communication: Safety Recall 93E8 (e-tron) – Dealer Toolkit Update
• Frequently Asked Questions (FAQ)
• Defect Notice 573 Report
• Recall Acknowledgement
• ISSUED Interim Owner Notification Letter(Part 577)
• ISSUED Interim Owner Notification Letter(Part 577) - PRI
• ISSUED Owner Notification Letter(Part 577) - PRI
• ISSUED Owner Notification Letter(Part 577)
• Remedy Instructions and TSB
• Recall Quarterly Report #1, 2019-3
• Manufacturer Notices(to Dealers,etc) - Audi Subject: Safety Recall (e-tron) 93E8
• Manufacturer Notices(to Dealers,etc) - AUDI CXE – Dealer Email Example-2
• AUDI CXE – Owner Email Example
• Manufacturer Notices(to Dealers,etc) - Audi Date: August 27, 2019 Repair Available – Safety Recall 93E8 / HV Battery Charging Socket
• Recall Quarterly Report #2, 2019-4

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