This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving my car and felt my back in pain/burning. The heated seat element had caught the seat back on fire and burned a hole through the seat and burned my skin. Luckily, I was on a city street with a spot able to pull over immediately, turn off the car, and smother the flame with my jacket. I think this is extremely dangerous. Had I been driving and unable to pull over this would have burned me much worse or caused an accident. I am even more concerned because when I reported it to Audi all they had to say was it's out of warranty and ask me to pay $190 to diagnose it. I don't think 'oops it's out of warranty' covers my seat catching on fire and burning me while I'm driving. This could have easily become a deadly incident in different driving conditions! how is this ok?! this is clearly a safety hazard. This needs to be recalled immediately!
- Seattle, WA, USA
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- Seattle, WA, USA