10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Audi S6 suspension problems

suspension problem

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2016 Audi S6 Owner Comments

problem #1

Oct 272024

S6

  • miles

A D V E R T I S E M E N T S

Subject: Formal Complaint Regarding Defective Arnott Front Air Strut To Whom It May Concern, I am writing to formally report a significant safety concern regarding a defective Arnott FL front air strut purchased via RockAuto for my 2016 Audi S6 (VIN: [XXX] ). The air strut failed within five days of professional installation. This failure compromised the safety and functionality of my vehicle's suspension system, potentially risking further damage and endangering passengers. I was forced to drive the vehicle briefly in this compromised state to arrange for reinstallation, creating an additional safety hazard. Details of the issue: Product: Arnott FL Front Air Strut (purchased via RockAuto). Professional Installation Dates: October 25, 2024, and reinstallation due to failure on November 27, 2024. Failure Description: The air strut lost functionality within five days of installation, causing a significant drop in vehicle height and inability to maintain proper suspension. This defect demonstrates a failure of Arnott-??s quality control and has left me concerned about the safety of their products, particularly when they play a critical role in vehicle performance and passenger safety. I am requesting that NHTSA investigate this matter to ensure no systemic issues with Arnott's products compromise the safety of other drivers. I have attached supporting documentation, including invoices for installation, reinstallation, and further details on the defective part. Thank you for your attention to this urgent safety matter. I look forward to your acknowledgment and any updates regarding this investigation. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Dripping Springs, TX, USA

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