This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
-??Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. -??Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. -??Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. -??Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. -??Intoxalock Device Malfunction: The Intoxalock device malfunctioned, causing distractions and contributing to the accident. -??Financial Burden and Lack of Refund: Intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. -??Safety Concerns: Parking brake malfunction and faulty Intoxalock device. -??Installation Issues: Unprofessional installation and lack of functionality. -??Customer Impact: Dangerous situations and potential vehicle damage. Intoxalock-??s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company-??s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.
A D V E R T I S E M E N T S
- Murphy, TX, USA