-??Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. -??Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. -??Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. -??Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. -??Intoxalock Device Malfunction: The Intoxalock device malfunctioned, causing distractions and contributing to the accident. -??Financial Burden and Lack of Refund: Intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. -??Safety Concerns: Parking brake malfunction and faulty Intoxalock device. -??Installation Issues: Unprofessional installation and lack of functionality. -??Customer Impact: Dangerous situations and potential vehicle damage. Intoxalock-??s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company-??s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.

- Murphy, TX, USA

The contact owns a 2018 Audi S5. The contact stated that the gearbox and parking brake released while the vehicle was in park. As a result, the vehicle rolled away and crashed into a concrete barrier. The air bags did not deploy. A police report was filed. There were no injuries sustained. The vehicle was towed to Audi greenwich (181 West putnam avenue, greenwich, ct 06830, (203) 661-1800), but the failure could not be diagnosed. The body damage was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.

- Riverside, CT, USA