This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Suspension component failure leading to leaking shock absorber. Problem acknowledged by Audi as a known design defect and shocks replaced under their campaign, "43A9 dynamic ride control suspension service". after new shocks the car does not track center, pulling to right at highway speeds and erratic swaying/shimmying over uneven pavement. Steering and suspension feels loose and nervous at highway speeds; causing frequent lane Excursion. Audi denies any defect in "improved shocks" or in replacement process (ie no suspension alignment included). Audi proposes that the consumer pays for an alignment job out-of-pocket.
All suspension leaking oil and has a bad clunking noise. Audi of America calls it ( sweating ). and say its normal. And would not replace until completely broken.vehicle feels like its going to fall apart.
- Bronx, NY, USA
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- Chino Hills, CA, USA