This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle has the Audi recall 69BY that came out on March 22, 2021. There is currently still no remedy and its November 19th, 2021. Its been nearly 8 months. The pre-sense warning light and the airbag light are glaring on the dash at all times. Nobody can sit in the passenger seat as the airbag would not deploy in the event of a crash. I have to keep the passenger seatbelt fastened at all times with nobody sitting in the seat or else it dings nonstop. I am expecting my first child in Feb 2022 and would like to trade in my car for a more appropriate family sized car. But, with this open recall with no remedy, i cannot do that. I am stuck with no insight or timeframe for any solution. And its been nearly 8 months. This is unacceptable. Audi customer service has a 2-4 hour wait time every time i call, and the only option is for a call back, which i have yet to receive one. This issue would be minor if there was a timely fix, but with nearly 8 months passing and no remedy yet, this has turned into a major inconvenience in my life and its difficult to deal with knowing i cant do anything. and nobody has any information on when this will be fixed.
- Williamsville, NY, USA
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- Williamsville, NY, USA