If an R8 arrives and requires diagnosis or repair at a dealership that is neither an R8 Certified Dealer nor an R8 Service Point, the R8 Customer Relations Team must be contacted. At R8 Certified Dealers and R8 Service Points, prior authorization or a TAC ticket are not required for routine maintenance, PDI, or repairs for which a TSB applies. For all other concerns, a Repair Authorization must be obtained. These procedures are mandatory until further notice. Warranty repairs without repair authorization via a Technical Assistance Center contact will not be reimbursed.
