9.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,243 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Audi Q7 electrical problems

electrical problem

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2020 Audi Q7 Owner Comments

problem #7

Jun 032024

Q7

  • miles

A D V E R T I S E M E N T S

while driving the vehicle, I received a warning that there was an electrical system failure. Then the entire care shut off in the middle of the highway. There was no way to get the vehicle into neutral to push it to a safer location out of traffic. I was in the vehicle with my two children. This left us stranded in the middle of the highway with a significant amount of traffic. There was no way to get the vehicle back on. This seems to be a known issue with Audi and they have notified the dealerships about it but have not issued a recall. Please expedite this as a recall. There could not have been a more dangerous situation for me and my children.

- Richmond, VA, USA

problem #6

Sep 182023

Q7

  • miles
Our 2020 Audi Q7 (50,100 miles) suffered a catastrophic electrical failure while traveling on the freeway at 65+MPH. Suddenly the engine warning light went on, and then seconds later the entire interior lit up like a Christmas tree before it succumbed to a complete and catastrophic electrical failure. EVERYTHING failed -?" the car had zero power. No acceleration, brakes, steering, SOS, hazards / turn signals, brake lights, airbags, door locks, etc. My wife and child sat there in a steel box traveling at a high rate of speed while obstacles navigated around them; had they been hit, the air bags would not have deployed. This car nearly cost me my family. Audi replaced the alternator and the battery, and denied my buy-back claim because the incident hasn-??t happened multiple times, and therefore doesn-??t qualify for the lemon law. We continue to experience problems with the car -?" most recently: acceleration hesitation and recent warning lights saying 1. camera sensor failure (only to have them start working again), 2. tire pressure warnings (despite all the tire pressures being normal), and 3. warnings notifying me that lights are out (despite all lights operating normally). I believe Audi is underestimating the severity of the situation. We were fortunate that the initial failure on the freeway did not result in injuries or fatalities. I cannot fathom the idea of waiting for the vehicle to fail multiple times before taking it off the road, potentially putting lives at risk. The car has only been serviced at Audi dealerships. My family and I no longer feel safe in this car. While selling it is an option, I cannot, in good conscience, endanger someone else's life by not disclosing the vehicle's history and the well-known electrical defects Audi has.

- Redwood City, CA, USA

problem #5

Dec 222023

Q7

  • miles
Emergency battery light came on with a description of power malfunction. The light went from yellow to red then shortly stopped in the road while driving with complete power outage.

- Arlington, VA, USA

problem #4

Mar 012023

Q7

  • miles

A D V E R T I S E M E N T S

While driving, Forward Collision Warning appears without any reason. My understanding is that the car will brake itself if it senses frontal collosion and I am concerned that it might brake suddenly without my knowledge and cause an accident.

- Chula Vista, CA, USA

problem #3

Dec 232022

Q7

  • miles
Received a yellow "electrical failure" warning while driving, instructing me to call Audi for service. Audi indicated that the car remained safe to drive, and offered a service appointment greater than one month later. Driving the car the next day, the electrical failure icon converted to red and a message said to pull over immediately. The car was able to make it to a local repair shop, with electrical systems failing one-by-one (starting with heating and progressing from there). On reaching the shop, the car was no longer driveable and had to be pushed into the garage to be assessed. The problem could not be identified at the local shop, so the car was towed to Audi dealer. Problem was found to be the generator. Have been waiting on replacement part for greater than 30 days, with no ETA as of today. Primary safety concern is that the car became undriveable within minutes of the red warning. Had I been on a highway or in heavy traffic, my car could have stalled in the middle of a busy roadway. Even if I had pulled off onto the shoulder, the risk to my family would have been quite high.

- New Bern, NC, USA

problem #2

Dec 102022

Q7 6-cyl

  • miles
While driving at high speeds on the Freeway with my wife and 2 children (ages 4 & 5), an alert on the dashboard said - Electric System Malfunction. Drove straight to the near by dealership and was told not to turn off the vehicle as it might not start. Service Advisor said we were lucky it didn't stop on the freeway as it has for others. He asked us to collect our belongings as the car was not drivable due to a known electrical system malfunction. He said this was a known issue as there were many others impacted with this same issue and have been waiting months for the parts. He also said Audi of America is well aware of the issue but don't want to publicize it as they don't have the parts available to repair all the impacted vehicles. He provided me with the Audi TSB 27 22 41 showing they knew about it since at least March 2021 (Attached).

- Huntington Beach, CA, USA

problem #1

Jun 162020

Q7

  • 15,700 miles
Two issues: The small portable air pump that came with the car would blow the fuse to the 12V cigarette lighter. After a new fuse is put in, this would happen on about every third or fourth time of using of the pump. I have replaced about 5 fuses already. The second issue is the squeaking of the rear brakes when backing up during cold or hot. However, it does happen more when cold/in the morning. A factory dealership had look at the issue but found nothing.

- Irvine, CA, USA

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