10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,825 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Audi Q7 electrical problems

electrical problem

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2018 Audi Q7 Owner Comments

problem #8

Feb 272023

Q7

  • miles

A D V E R T I S E M E N T S

The problem: I was driving and noticed a high remaining fuel range, or a fuel gauge that appears to be stuck at a specific level, I ran out of gas while in motion, and my engine stalled almost causing a crash on the highway. My vehicle was towed to the Kansas City Audi dealer and they have identified the same issue in the recall in the NHTSA campaign number: 22V155. Audi-??s own number for this recall is 20DN. The dealer has quoted $5,000 to make the repair (My vehicle is currently at the dealer). My 2018 Q7 has the same engine as the 2018 A7 where there is a recall regarding the same reported issue. "The fuel level sender, which is located inside the vehicle-??s gas tank, may get stuck on the gas tank-??s ventilation pipe, leading the dashboard display to show an incorrect gas level and remaining range level."

- Kansas City, MO, USA

problem #7

Jun 202022

Q7

  • miles
1.Interior color light bars: These light bars developed inconsistency. Audi repaired the inconsistency however now the light bars only display pink (not white) during start up. The dealership tried telling me it-??s not pink, then claims to be color blind. I have artiest friends who maintain the color is pink. 2.Engine start-stop: Dealership confirms the Q7 will shut down as part of the start-stop feature before the vehicle has stopped. I explained to the dealership that the Q7 speedo claims moving 1 to 2 mph faster than it is moving. Therefore, during slow speed braking, stop sign, the Q7 will shut down before it stops moving. Without the engine on, the Q7 will lurch to a stop or and forcing the transmission to turn. 3. Low oil light comes on between oil changes sometimes.

- St. Paulk, MN, USA

problem #6

Oct 072020

Q7

  • 0 miles
I went to pick my 3 yo twins at school. Opened my door, got off the car and closed it, with keys inside my purse at front passenger seat (my usual routine). Was able to open passenger's back door, buckled my son to car seat and closed his door. When turned to other side to open the door for my girl, noted car was locked and ignition turned off with my 3yo son inside. All doors were locked despite keys being inside car and ignition off. Remote control was operable with batteries functioning well. School director called 911 and fire department went to assist. They were unable to open door and after ~20minutes of my son being inside, buckled and in Florida heat, emt and fire fighters had to break a window to get him out. When I was able to get him, he was extremely hot with elevated temperature and soaked in sweat. Thankfully I was not with my 3month old baby that day. Since my boy's temperature was coming down nicely with supportive measures I did not take him to the hospital and decided to observe at home. Car had service 6 days prior to this event in Audi fort myers next day on 10/08/10, took car to Audi fort myers and reported event to service department, computer system was checked and no event was registered. Then I was told by employees at Audi, they could not explain the event but nothing they can do and no need to report to Audi usa.

- Fort Myers, FL, USA

problem #5

Sep 122019

Q7

  • 16,000 miles

A D V E R T I S E M E N T S

The driver assist system on the car has been completely malfunctioning. It will slam on the brakes when turning, and has almost caused several accidents. The vehicle has been in the dealership for a total of more than a month with no resolution

- Rancho Mirage, CA, USA

problem #4

Apr 022019

Q7

  • 15,000 miles
Audi has a pre sense feature that will automatically slam on the brakes. It fails constantly and slams on the brakes at various times. So far it has been at slow speeds, but someone is going to get killed by this feature. There is no way to automatically turn it off, and it turns on every time you restart the car

- Marietta, GA, USA

problem #3

Sep 132018

Q7

  • 1 miles
While in reverse backing up, the backup camera unpredictably reverts to useless "graphic" mode despite repeatedly being set to "camera" mode. Changing this setting while backing up is dangerous, distracting and unpredictable. Sometimes it works correctly and stays in camera mode, other random times it reverts to graphics mode. This is a known defect of most 2018 Audi vehicles and has been updated in later released vehicles, but no update to existing vehicles has been offered.

- Fort Mill, SC, USA

problem #2

Jun 112018

Q7

  • 5,000 miles
When car is placed in reverse a "P" or park is still displayed in the instrument panel. This has happed several times. Audi service was provided pictures and video of occurrences and they said they would get back to me. They never did. Also now have sos malfunction warning displayed. Car only has 7K miles on it.

- Redmond, WA, USA

problem #1

Apr 092018

Q7

  • 2,600 miles
The 2018 Audi Q7 has been in for service three times since I leased the car on 9/11/2017. My initial inquiry related to technology issues was back on December 22, 2017 that was shortly followed up by a service appointment. After your team assessed the issue and allegedly reset the system, I checked out of the service department, only to experience the same technology issue as I was driving off the lot. Your team proceeded to check the vehicle back in for further investigation. Aside from continued reboots of the Audi computer system or mmi system, the car would flag Audi pre sense warnings and force the car to stop in the middle of intersections, mid turn. Oncoming traffic was estimated at 150 yards from the intersection when the car jammed to a stop. The sensors appear to stop the car after identifying a false read. The car is then stalled in the middle of an intersection causing significant safety risk. Audi replaced the mmi system and the fuel tank after identifying a faulty valve. After the repairs, the vehicle continued to have the same issues. Audi was not able to identify the source of the issue and claimed that the pre sense system sensors were set to a high sensitivity. They also claimed that a pothole or a bird could set off the sensors, causing the vehicle to stop in the middle of an intersection. This seems like a serious safety issue. By the way, I was driving a loaner car for over three months while they attempted to fix my vehicle and false pre sense warnings are common.

- Phoenix, AZ, USA

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