TSB Document:

Affected Component: ELECTRICAL SYSTEM

Summary
Audi connect is not functioning and the message "Please wait.." continually appears The system might only receive a 3G cellular connection in areas with strong 4G LTE reception. It is possible that the Audi connect configuration is incorrect due to a communication issue with the backend server in Germany. A full factory reset of the MMI system is required to fix the incorrect configuration, as a factory reset of only the Audi connect settings may not correct the issue.

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Date Published
JAN 26, 2016
NHTSA TSB #
10118313
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