This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Repeated & Distracting dashboard warning for "Front Left Side Marker Light Defective." Instead of merely replacing a bulb, Audi requires a $2500+ headlight housing to be replaced. Problem confirmed by both independent shop and Audi dealership. Many Audi owners have found ways to deactive the side lights, dimishing safety, or they have to endure the distraction of an alert on the dash EVERY 20 SECONDS. This issue needs to be added to the existing Audi recall 97CD or NHTSA campaign ID 16V642000
Right side marker light is getting repeated warnings despite headlight working fine. Repair options are either over $4K or disabling the marker light which is much less expensive but reduces safety. I and many others will be opting to disable the light, reducing safety. Audi should issue a recall for this defective marker light that includes additional VINs.
Headlight side marker bulb out. A malfunctioning side marker light not only compromises the visibility of your vehicle to other drivers, especially in low-light conditions, but also heightens the risk of accidents, particularly during lane changes or turns.
I am receiving dashboard warning error "Front right side marker light defective" when headlights are in use. The warning occurs when headlights are on and intermittently illuminates with a beep warning sound. It can happen every few seconds or every few minutes. It is very annoying. This problem started when the car was around 82,000 miles. The same thing happened on the OTHER side of the car around 72,000 miles, with the "Front LEFT side marker light defective" warning appearing. At that time the car was still under extended warranty (which expired at 80,000 miles) and the Audi dealer diagnosed the LEFT side problem as a "defective headlight assembly." The dealer replaced the headlight assembly at a cost of $3655 which was covered by the extended warranty. Now, with the extended warranty elapsed, the problem is happening on the RIGHT side. Online research shows very high numbers of 2017 Audi Q7 owners complaining about this issue. Audi recall 97CB (NHTSA 16V642000) exists for this issue but Audi only applied it to some 2017 model year VINs. My 2017 Q7 VIN is not included. It should be. Clearly this issue is rampant in this model+year combination, and owners should not have to spend thousands of dollars for it to be repaired.
- Vienna, VA, USA
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I never received an recall for this issue below and my vehicle is having this problem. My safety is being put at risk due to this. Please help. I'm requesting this recall to reimburse for costs of repair which is $5100. Recall no. 16V642000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." Recall consequence If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash. Recall action Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
I purchased a used 2017 Audi Q7 Premium on 11/16/2023 from a Volkswagen. Since it showed the message "Brake pads: wear limit reached. You can continue driving. Please contact Service", the agreed to repair it. I didn't receive my vehicle until 2 weeks later. They said that the work was done but after driving it for a couple of days the message is still showing. After driving it off the lot, minutes later I get a message "Front left side marker light defective. See owner's manual". After examining the side markers it doesn't look the neither side is out and there is no way showing on how to clear the message. I haven't taken it to an Audi dealership as of yet. But worried on if I made the right purchase.
Front right marker side light malfunction but the light seems to work at times. I see there was a recall on this issue but I don't find my vehicle under this recall.
Front side marker light it'd by canbus system as failed. Still illuminated, but resistance changed. 25 cent led, Audi says headlamp Assy need to be replaced ro $5100. Oh, and other side is about to go too. Design is non-compliant with NHTSA requirements for lighting (very early failures, often at.70k miles), places undo burden on consumers to comply to meet regulations of NHTSA. This consumer asks for recall to reimburse for costs to repair.
The contact owns a 2017 Audi Q7. The contact stated that the passenger-??s side front marker light defective message was displayed. The vehicle was taken to a dealer and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting). The contact was informed that the repair would not be covered under warranty. The manufacturer was notified of the failure and the contact was referred to the NHTSA for assistance. The vehicle remained in the dealer's possession and was not yet repaired. The failure mileage was approximately 75,000.
The contact owns a 2017 Audi Q7. The contact stated while driving 55-60 MPH, a message regarding the exterior passenger-??s side marker light was displayed. Additionally, the contact stated while driving at an undisclosed speed, the vehicle shuddered and hesitated upon depressing the accelerator pedal. The message "Malfunction System. Contact Service" was displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed that an unknown software needed to be updated; however, the dealer later informed the contact that the front passenger's side headlight assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.
I have been seeing a warning message which states -??Front left side marker light is defective-?? even though the light seems to be working. There is an open recall for my Audi Q7 model but somehow my VIN is not part of the recall. Audi recall: 97CB Campaign: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hi Hope this message finds you well. I am getting "Front right side marker light Defective, see owners Manual" with light bulb signal and I found a recall document "Safety Recall Code: 97CB" on NHTSA.gov which applies to my 2017 Audi Q7depite my marker light is working fine.. I called dealer and they say there are no recalls on my VIN. This is known issue, has many forums has discussion threads. Please help me on How I can get issue fixed by Audi Service team. Regards Siva
The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the driver-??s side front side marker inoperable was displayed. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 62,590.
I have a 2017 Q7 with the "front Left side marker light defective" warning. However I saw that there was a limited recall 97CB or 16V6420000 for this issue with 2017 Audi Q7 vehicles, but it's VIN specific and my VIN isn't included. Looks like the issue is much more widespread than the Vins they included for the recall as I saw online that lot of people have the same issue in this model. Please help!
When driving into a dimly lit area the car rings and displays the message front left side marker defective. The warning stays on for some time and then goes away before returning again. This continued for a few weeks. The car then experienced a full electrical system malfunction, doors unlocking and locking randomly while driving before dinging repeatedly with multiple warnings displayed in the dash and then stalled in the middle of the road. The vehicle would not shift into park. Multiple warnings continued to ding and flash in the dash. After being turned off for 20 minutes the car was able to be started shifted into Drive and driven with no warnings displayed. The car was taken to the dealership for diagnostics which were performed, but with no electrical system malfunction displayed. The left side marker warning was still on, but the dealer said there was no fix for this. The following month the car was taken for 60,000 mile service. At this time the dealer advised the fix for left side market was replacing the entire headlamp fixture. The service was declined. When the vehicle left the dealer the cruise control was on and would not turn off. After turning off the car and turning it back on the cruise control was off. After driving a short distance the speed control warning dinged and displayed and the cruise control was back on. The orange engine light was also displayed although there was no written warning for this.
I have a 2017 Audi Q7. There is a recall for the problem I am having but my VIN is not included and Audi cannot do the repair unless my VIN is included. The recall is 97CB. When my auto lights option is turned on, at completely random times, I get warning light that states: FRONT LEFT SIDE MARKER LIGHT DEFECTIVE SEE OWNERS MANUAL. The lights are functional and working (as verified by dealer in 2019) but there is some software glitch and Audi can't fix it because my VIN isn't part of the recall. It is startling when the sensor alert goes off. How do I get my vin added to recall 97CB? Thank you
The contact owns a 2017 Audi Q7. The contact stated while driving approximately 30 MPH at night, she was informed by another driver that the turn signals and the running lights were inoperable. The contact stated the "Auto Adaptive Light-?? malfunction warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight module needed to be replaced due to corrosion. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) however, the VIN was not included. The failure mileage was approximately 55,000.
Dash display is showing "Right Front Marker light malfunction" message even though the marker light is fully functional and operational. Message only appears when headlights are ON. Vehicle will NOT pass Massachusetts inspection with warning light ON, EVEN though light is fully functional. Audi service code is C11A615. Audi service center is quoting a $5300 repair cost.
The contact owns a 2017 Audi Q7. The contact stated while driving 15 MPH, the side marker light malfunction message was displayed. The vehicle was taken to the dealer and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was 74,000.
A D V E R T I S E M E N T S
- Appleton, WI, USA