My passenger airbag light is on and my ac blower is not working

- Peekskill, NY, USA

We use an Audi Q7 diesel to haul at under, but near, the towing capacity. Even a modest decrease in torque could leave me underpowered and unsafe when my car undergoes the emissions "fix". we need some performance measures from an independent agent (Audi does not always tell the truth) to assure me the emissions is fix will not compromise the safety of my family. Can you help?

- Danville, CA, USA

2 years ago, when my baby was 2, my car locked itself before I went to the front to start driving (the car was parked). Audis have a feature that knows when the key is inside and does not to lock itself. This feature works 99% of the time, but for me, out of the 3 times that it failed in the 2 years I've had it, 2 times the car locked my babies inside the hot car automatically. The second time happened a few days ago with my 1 1/2 year old, like last time, at noon when the car was off and 100 degrees outside. Twice 911 had to be called to get them out.the first time they ran a diagnostic and they said everything seemed fine. I figured it was a glitch. This time they want to offer me another car, but I have to pay more money and start another 3 year lease. The local dealer told me to call Audi North America and they had the audacity to tell me that if I leave the key in the car that it's always going to lock itself!! when that is a feature that they sell and that 99% of the time works. I asked to speak to a supervisor who got more technical with me and said that if the key is left inside the car that it's supposed to only be "left in the driver seat or the back of the seat" for the car to recognize it as being inside. Their manual does not state that and it was clear to me that they are trying to cover themselves. Even the local manager said that that was "news to him and that he generally leaves his key inside when switching doors without problems." Others have told me that they have had that problem but it's odd. They've also have tried to blame my children when my kids were both strapped in their car seats and absolutely could not reach the lock button. It also happened immediately after closing the door. Also, the second time this happened was in my house without kids inside and where I had my spare key handy to open it. I feel that this could lead to a fatality.

- Spring, TX, USA

Sunroof shattered / exploded

- Brooklyn, NY, USA

Audi factory car jack failure. My vehicle was stationary in my driveway. I was using the factory provides car jack to left the right rear wheel in order to replace a flat. I used the jack as instructed. However, as a precaution, I placed an a jackstand under the car as an addition. With less than a second after removing my hand, the factory jack snapped and broke. Fortunately I placed the jackstand underneath my car. I nearly avoided serious injury. Had I moved any slower, my hand and body would have been crushed because of the factoru car jack's failure. I looked at the jack and a key component suffered a catastraphic failure, snapping in two. Audi should not provide a jack that cannot support the weight of a SUV. I couldve been seriously injured.

- San Leandro, CA, USA

After buying my new 2015 Audi Q7 on 9/27/14, I started experiencing hesitations when pulling out into traffic from dead stops. The very first time it happened I was in the median of a 4-lane highway waiting to turn left into traffic. I pressed the accelerator it started into the lane of traffic then stopped. I sat there for about 2-3 seconds before it took off. I expected to get hit. It wasn't the gas nor me. I have been driving for 38 years and driven over 20 vehicles and have never experienced this before. It continues to happen randomly and always unexpectedly sometimes 1 time a week sometimes 3 times a week. The hesitation is as much as 3-4 seconds. On 4/18/15 I brought it in to Audi of new orleans. They called stating that they could not duplicate the problem and to come pick it up. I picked it up right at closing. Upon leaving the dealership, I stopped to wait for traffic, proceeded to make my right turn, and it happened. On 5/25/15 I brought it to Audi of baton rouge, which is where I bought it. They called me on 5/29/15 and told me: That they could not duplicate what I was experiencing; that the technician knew what I was talking about, but that is just the way the Q7S are; and that the technician wanted to ride around with me when I come to pick it up. That afternoon and I drove around with the technician first in another Q7 then in my Q7. I could not reproduce it with either car. However, the technician did tell me that he knew what I was experiencing and that that is just how the Q7S are and that the reason is because when I press the accelerator the computer takes control and decides if it will give me the power I need to proceed. I believe that no car should hesitate and put people in jeopardy by not giving the engine the gas it needs to perform as it should. I also feel that Audi should make all drivers and future drivers of Q7S aware of its behavior....updated 10/01/15 updated 12/05/2017

- Galliano, LA, USA