This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 7/4 as I was merging onto the highway I was accelerating to merge onto the main lanes of traffic. I pressed on the accelerator to pickup speed, but when I let off the pedal the vehicle felt like it was continuing to accelerate similar to being on cruise control. I felt like I did not have control of the vehicle. I pressed on the brake pedal and let go to see if it would disengage the acceleration, but it did not. I then continued to press down on the brake pedal and pull over to the emergency lane and park the car. I had total of 6 passengers in vehicle with me, 4 adult and 2 children. After being pulled over I checked to insure the pedal was not stuck on any floor mats, and it was not. I was lucky that there was no traffic on the holiday to avoid any collisions. I carefully resumed to my destination and the vehicle operated normally. I reported to AudiUSA via online chat requesting advice. They suggested I contact a local service center who would charge me to diagnose the vehicle. I have not taken any steps yet given they typically will charge me regardless of determining any issues and identify some other upsell opportunity for service. I'm wondering if anyone else has reported this experience for an Audi Q7 2015 and any actions taken. Also if there is any government programs for safety inspections for unintended acceleration of vehicles. I would have expected Audi or any manufacturer to offer a complimentary inspection given the safety concerns. Thanks.
After just merging to I695 w from traveling South on I95 vehicle continued to accelerate after going full throttle and would not respond to the brake override. It appeared that the throttle pedal was somehow stuck and would not come back up on its own. The pedal appeared to have gone past its 'normal' motion range and had sunk quite low into the floor. This forced me to have to stand with full force on the brake and unto the shoulder with a full emergency stop required. Which in turn caused to brakes to smoke for a few minutes. I have confirmed that it was not the floor mats or any object impeding the travel of the pedal that could have caused the issue. After turning the car off I was able to force-ably return the throttle back to its 'normal' position. I have not since gone wot since this incident happened.
My vehicle completely shut down while I was driving it 60 mph behind a semi truck and between two cement barriers. I have it on video, it is one of my problems I had with my car to say the least. It happened once more while I was not moving, had it in the Audi dealer for the second time. After I brought it home, it wouldn't shut down. I also have that on video. The videos are too large to upload, but everyone that drives an Audi should see these. I am glad I am alive to tell my story.
The contact owns a 2015 Audi Q7. While driving at any speed, the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,400.
- Bryn Mawr, PA, USA
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- Vienna, VA, USA