This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2010 Audi Q7 with 59K miles engine light came on and it was starting pretty rough. I brought it 200 yards up the street to my local garage and they said it's a bigger deal and to bring it to the dealership. They told me it's a timing chain issue and I looked it up and saw the class action lawsuit, recall, and settlement on most Audi's - but seemed to exclude Q7. Researching, I found out Audi decided in 2008 to change their timing chain. Even tho I showed them the maintenance records of oil changes less than 10K miles, they declined to pick up the cost of the repair.this is clearly a recall issue.
The contact owns a 2010 Audi Q7. While driving approximately 40 mph, the vehicle failed to accelerate and the check engine warning indicator illuminated. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted and was able to drive as intended. The vehicle was taken to Audi of lynbrook (855 sunrise hwy, lynbrook, NY 11563, (516) 887-5300) where it was diagnosed that the air filter was clogged and there was a tear in the turbo that needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 119,000.
I have an Audi Q7 2010. June 2013, my husband, 4 yr old son and I were driving on the freeway going with the flow of traffic. The car started shaking violently and decelerated to 20 miles per hour. My husband pushed the gas pedal over and over and the car would not speed up. Luckily no one was hurt, however we were very scared. We were able to pull to the emergency lane and make it to the Audi dealership close by. January 2014, I was heading to pick up my son from school and the car started shaking violently again- this time worse then before and came to a complete stop in the middle of traffic. The steering wheel locked up and I was stuck. The police were called because I was not in a safe place and the car had to be towed to the dealership. Dealer stated that they found fault in the fuel system, metal shavings in the fuel filter in additional to low fuel pressure. Also confirmed metal shavings in the N290 valve. They had to get authorization from germany to replace entire fuel system. July 2014- yes it happened again. This time my husband and son were headed to go on a father-son camping trip and right before they lost all cell service the car started violently shaking again and decelerated. My husband left the car in a safe place and had friend come get them. The car is a lemon. I have asked that Audi America to replace the car and they sent a technician to the dealership who replaced the fuel filter again and has decided the car is repaired and safe to drive. This is after the manager of the service department told Audi America that the car is not safe and recommended they replace the car. He said " I wouldn't let my wife drive your car". this happened to a friend of mine with an Audi Q7 and Audi had to be forced to an arbitration. She ended up with a new diesel and it happened again! she is now on her 3rd Audi. This time no diesel.
Tdi high pressure fuel pump failure while accelerating from red light. This resulted in loss of power steering, power brakes and steering wheel locked while pulling car over. Had car been traveling at high speed or less experienced driver it would have resulted in an accident.
This is a tdi version of the Q7. The high pressure fuel pump failed during normal use and sent metal parts through the fuel lines, through the fuel filter and into the combustion chambers. As a result, the engine ceased and we were left stranded in the middle of the road on a winding canyon road. The engine block was damaged; the crank shaft bent, the pistons damaged the heads and many other parts were destroyed. The car was repaired by an Audi dealer and required all new fuel components (bumper to bumper) and a new engine. The car was in the shop for over a month.
A D V E R T I S E M E N T S
- Rye, NY, USA