1.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
88,025 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2007 Audi Q7 fuel system problems

fuel system problem

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2007 Audi Q7 Owner Comments (Page 1 of 2)

problem #24

Jun 112023

Q7

  • miles

A D V E R T I S E M E N T S

This started happening in the last 2 mos. My MMI started acting up, it first displayed radio not installed, then it would stall and not show anything on screen, then it came back on to regular showing but then went out again and displaying radio not installed. Then at one point I was able to play my CDs but not my radio. Then finally the complete system went out, now the screen only shows the MMI logo and will not turn on and cant not be reset. So as this has happen, my fuel tank area started to drips tiny drops of gas only happens when I drove it, so now it is leaking even more fuel so I have it sitting in drive way until I get it into the shop. While its been sitting in the drive way for the last 2 weeks, I would occasionally start it but this last time I started it my battery went dead and it started leaking even more gas after I got it jumped. As long as it is not on it does not leak gas.

- Spokane, WA, USA

problem #23

Apr 172020

Q7

  • miles
there is a gas odor that is overwhelming when the truck starts. the gas mix with oil fumes will cause headaches because the odor comes into the vents of the truck and does not stop until after the truck is turned off. when the vehicle is turned off there is a hissing sound in the engine that does not stop until after 15min the engine stays off. There is no overheating but the engine is hotter then most trucks when running.

- East Stroudsburg, PA, USA

problem #22

Jan 212021

Q7

  • miles
Fuel linking & the smell is inside the car

- Brooklyn, NY, USA

problem #21

Sep 022020

Q7 6-cyl

  • 90,415 miles

A D V E R T I S E M E N T S

Dear NHTSA team. My vehicle demonstrated a fuel smell in September 2020. I alerted Audi that I believed it was covered under either 20W9 or 20bj. They said it was not. I took it to a private repair shop that charged me $71 to diagnose the problem. The repair shop (team previously worked for Audi) shared that the problem was covered under a recall. I then took the car into the dealer and Audi fixed it under the recall. I sought reimbursement of my diagnosis fee of $71 for over three months. Audi failed to respond on multiple occasions when I first raised the issue, and later when I sought reimbursement. Finally, on 12/16/20 I was advised that Audi would not reimburse the diagnosis fee notwithstanding the repair was covered under the recall. They also allowed the unsafe situation to continue for weeks by refusing to repair under the recall. I bring this to your attention as a safety issue from a protocol standpoint, and ask for your help in securing my $71 reimbursement, which I feel falls under either of the recall campaigns for this vehicle and this recall issue. [xxx]/[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Clackamas, OR, USA

problem #20

Nov 012019

Q7

  • miles
The check engine light came on and we took the car to get checked out and they said that the fuel pump is needing to be replaced

- Jurupa Valley, CA, USA

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problem #19

Sep 012019

Q7

  • 100,000 miles
The contact owns a 2007 Audi Q7. The contact stated that the odor of fuel was present inside and outside the vehicle. Also, the average fuel mileage decreased while driving. The vehicle and the driver discovered a puddle of fuel under the driver's side of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump flange was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer (concord Audi, 1300 concord ave, concord, ca) were notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously serviced per NHTSA campaign number: 16V660000 (fuel system) in November of 2016; however, the failure still occurred. The failure mileage was 100,000.

- Isleton, CA, USA

problem #18

Jul 092019

Q7

  • 85,000 miles

A D V E R T I S E M E N T S

Tanaka recall my car keeps leaking gas. I paid a mechanic to fix the issue and it happened again 2 momths later. It has a smell of gasoline that gives headaches.

- Wilmington, CA, USA

problem #17

Nov 072018

Q7

  • 104,000 miles
My vehicle stopped while driving on the highway.

- Stafford, VA, USA

problem #16

Dec 302018

Q7

  • 150,000 miles
My car started to have smell of exhaust. It started three days ago while I was driving. The day after a light of wiper defective showed up. Then the fuel door couldn't open from the inside, I had to use the emergency fuel release to open the door. The smell is all the time (parked or in motion).

- Royal Palm Beach, FL, USA

problem #15

Nov 242018

Q7

  • 90,358 miles
Fuel line leak occurred during operation of the vehicle on 11/24/18. First a fuel smell was detected in the vehicle at a traffic light at Washington rd and rt 1 (this smell was at first associated with a tanker truck refueling an adjacent service station), then on the highway engine knocking began to occur with a blinking check engine light when accelerating. Upon parking the vehicle, a pool of fuel was immediately detected below the engine block from fuel dripping off of the engine block. Upon opening the hood the engine block was covered with fuel - identified by touch and smell - additionally the insulation on the ceiling of the hood had a wet spot 1 ft sq darkened by saturation with fuel. Restarted the engine and noted fuel was spraying from the fuel pump towards the front of the vehcile and upwards towards the hood. The engine was immediately cut off and the vehicle was towed to an Audi dealership for repair.

- Princeton, NJ, USA

problem #14

Sep 102018

Q7

  • 127,000 miles

A D V E R T I S E M E N T S

Strong fuel smell emitting from outside of vehicle and inside after running engine. Fuel pump located under 2nd row passenger seat spraying fuel through plastic cap which is cracked. 2009 re-2012 recall does not cover 2007-2008>"?"

- Charlotte, NC, USA

problem #13

May 052018

Q7

  • 149,600 miles
The contact owns a 2007 Audi Q7. The contact stated that a strong odor of fuel was detected on the outside of the vehicle while parked. The contact called Audi Ontario at (866) 381-3591 (located at 2272 inland empire blvd, Ontario, ca 91764) and was informed that the VIN was not associated with NHTSA campaign number: 16V660000 (fuel system, gasoline). The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 149,600.

- Rancho Cucamonga, CA, USA

problem #12

Feb 082018

Q7

  • 195,233 miles
"takata recall" the shifting goes out when driving cause the vehicle to jerk or even holt in traffic. The dash locks up to a bold red. This causes the vehicle to drive at a slower speed and can not go above 45mph. Then the fuel starts to smell up the whole vehicle.

- Bradenton, FL, USA

problem #11

Jan 172018

Q7

  • 167,000 miles
The contact owns a 2007 Audi Q7. The contact noticed an odor of fuel in the vehicle. The vehicle was taken to (Audi North scottsdale, 7150 E princess dr, phoenix, AZ 85054), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified and stated that they would pay $3,000 of the total repair cost. The failure mileage was 167,000.

- Mesa, AK, USA

problem #10

Sep 082017

Q7

  • 105,000 miles
Car suddenly came to a stop while driving on highway...

- Stafford, VA, USA

problem #9

Sep 092016

Q7

  • miles
I purchased a "fixd" device to determine any problems w/ my vehicle. I came upon this page and noted that there had been a recall of this vehicle back in Sept. 2016. I purchased this vehicle from a dealer on November 19, 2016. In looking into recall notices associated w/ this VIN it stated that the recall was "incomplete." I am now reporting this as the recall should have been taken care of, especially by a dealer, before I even purchased it. I have had a number of problems with this vehicle right from the onset. Please, look into this for me. Thank you

- Willmar, MN, USA

problem #8

Nov 202017

Q7

  • 184,700 miles
Large fuel leak in the engine compartment: While starting the vehicle in a parking lot, the engine was difficult to start but then started. The driver began to depart by backing out of the parking space, then a strong gasoline smell was present, as the two front windows were rolled down. The front passenger noticed liquid flowing out from under the front of the vehicle on the passenger side while the car moved forward by about 2-3 parking spaces. The driver immediately stopped, shut down the engine and investigated. The strong smelling liquid appears to be gasoline leaking from under the engine compartment. The vehicle was parked on the spot as the two occupants evacuated the vehicle. While outside, the sound of gasoline splashing down could be heard. A tow truck was called, and the vehicle was towed to the nearest dealership. Dealership personnel helped pushed the vehicle in neutral gear (without starting) into the service area pending inspection. Dealership report showed fuel injector #1 leaking. Service advisor confirmed it was injector leak, not seals. This is a very serious fire risk.

- Glendale, CA, USA

problem #7

May 082017

Q7

  • 72,000 miles
The contact owns a 2007 Audi Q7. The contact received notification of NHTSA campaign number: 16V660000 (fuel system, gasoline) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was making a loud thumping noise from the rear of the vehicle and there was fluid leaking form underneath the vehicle. The approximate failure mileage was 72,000. The manufacturer was not made aware of the failure. Parts distribution disconnect.

- Richardson, TX, USA

problem #6

Jul 072016

Q7

  • miles
Leaking fuel

- Maineville, OH, USA

problem #5

Jan 192017

Q7 6-cyl

  • 97,300 miles
Heard a loud "pop" then there was a strong smell of fuel coming from the engine compartments in my 2007 Audi Q7 3.6L fsi while I was driving. I stopped the vehicle and shut off the engine and did some investigation and found the leak was coming from the injector and the fuel rail. The vehicle was in motion on a busy street when this leak occurred. Thankfully a someone noticed and notified me that I was leaking something which turn out to be fuel. I was able to fix the problem with occurred on 01/19/2017 by buying a injector seal kit from the dealer.. unfortunately I had another injector fail on me on 01/28/2017. Did some research and found there's a recall for the 2011-2015 model of the Q7. My wife uses this vehicle for her needs with 4 children inside. This is copied from the recall done with the similar issue in the newer model. NHTSA id: 15V019 safety recall 24ap fuel injection system leak certain 2011-2013 model year S4, S5, A6, A7 & Q7 with 3.0L tfsi engine however, a later analysis concluded if the fuel injector valve is out of position during driving, a leak can occur at the connection between the fuel rail and the injector. Any fuel near an ignition source will be a serious fire risk. Similar recall was started March 10, 2015 for the 2011-2015 models. Dealers will replace the fuel rails and seals. Owners of the Audi S4, S5, Q7, A6, and the Audi A7 can contact Audi at 800-822-2834 and refer to recall number 24ap.

- Vancouver, WA, USA

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