9.7

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Audi Q5 seat belts / air bags problems

seat belts / air bags problem

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2018 Audi Q5 Owner Comments

problem #5

Jun 032024

Q5

  • miles

A D V E R T I S E M E N T S

The seatbelt and passenger airbag systems go on and off making alarms go off. Making the vehicle unsafe in accidents. After taking my vehicle in for inspection, Audi stated that the component that has to be changed has been a recall in other Audi vehicles and is not covered under warranty.

- Elk Grove , CA, USA

problem #4

Jan 032024

Q5

  • miles
The passenger seat belt can note be used. It locks up and can't be pulled out. Similar to when someone pulls it out too far, but fully retracted you can not pull it out.

- Dover, NH, USA

problem #3

Jan 312024

Q5

  • miles
UNKOWN Best assessment: Audible beeping 6 times. Pause. Repeats audible beeping six times. Repeats. Passenger seat unoccupied with no items on passenger seat. Connect passenger seat belt (without occupant) and beeping stops. Suspect faulty passenger seat sensor.

- For, MD, USA

problem #2

Apr 202023

Q5

  • miles
My 2018 Audi Q5 has a water intrusion issue with control module damage. The vehicle reduce speed to 15 mph on the highway, when parked the lights would not shut off. The vehicle would then not turn on. Thirty minutes later the vehicle started. I received a front passenger seatbelt malfunction and several controls went out. The passenger seatbelt would not recognize there was a passenger buckled in the seat. The lights stayed on. The windshield wipers started on their own. The car wouldn-??t recognize the key fob. Later the turn signal malfunctioned, along with the front lights staying on but the rear light and license plate light would not come on. At the dealership they found water in the comfort module housing, left rear quarter panel/wheelbase and said it was probably caused by the pressure vent seal allowing water to enter damaging the comfort module and 56 wires. They stated the vehicle was unsafe and inoperable. They also were not able to roll the windows back up or lock and secure my vehicle. The issues with the vehicle speed occurred 5 weeks ago. The dealership changed the thermostat but the speed reduction happened again afterwards once but when it was turned off and turned back on the speed went back to normal. Then today the vehicle just went crazy with things turning on and other controls not working, like the taillights. Multiple times I have told the dealership of the seatbelt malfunction. They said it was probably the seat detecting something on the seat, like a bag but couldn-??t account for the malfunction when the seat was occupied. The vehicle is now at the dealership with plastic taped around the opened windows and unsecured since the locking controls will not work. They suggested I file a claim with my insurance for the repair. This screams defect to me!

- Lakeland , FL, USA

problem #1

Apr 032019

Q5

  • 3,000 miles
1)Audi pre-sense activated while vehicle was stationary, in drive, with driver's foot on the brake. This occurred while waiting in the left turn lane of a traffic light. The seat belt pre-tightened suddenly, and forcefully. While the vehicle is stopped at a light the occupants could be expected to be leaning over, looking in the glove box etc., and the pre-tightening of the seat belt could cause an injury. This is also startling, since it seems indicative of a collision, and could cause the driver to remove their foot from the brake losing control of the vehicle. The pre-sense system is supposed to only be active above 20mph. Its activation when the vehicle is stopped implies a serious safety defect. Could this defect cause other safety related systems to activate incorrectly like the air bags?

- Northville, MI, USA

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