This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We rear-ended a semi truck while driving on a highway as traffic began to slow. The entire front end of our vehicle was badly damaged. The airbags did not deploy and the pretensioners on the drivers seatbelt did not engage. The speed at which we were traveling is unknown but likely more than 15 miles per hour and less than 40 miles per hour. The driver looked away from the road briefly and rear-ended the truck ahead. We are extremely concerned that our airbags and seatbelt did not engage. The driver hit her head on the steering wheel and the passengers knees were jammed into the glove compartment.
- Washington, CT, USA
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- Washington, CT, USA