Recently purchased a used vehicle from this dealership that there is a major issue with the drive train including the cv axel and also an issue with the tires that are on the vehicle. One of the tires had gone flat so I took it to the local Les Schwab to have it inspected and was told that I could not repaired it and that they could not sell me and put on the one tire because the vehicle manufacturer size was not met and that it can cause a danger on my 2015 Audi Q5 premium plus. The tire size that was on the vehicle that was purchased is 255/35ZR19, the manufacturers size is 235/55R19 per the les Schwab it can damage the vehicle and decrease the performance of the function of the vehicle which also impacts the speedometer reading and also the mileage tracking adding additional strain on the vehicle as well as decreasing its value faster. The vehicle is an all-wheel drive car and have the incorrect size is a safety concern as well as increasing the amount of mile that are driven that are artificial, also messing with the speedometer reading to have to go 10 mile over the limit to make it go the correct speed, this makes the computer think the vehicle is driving more mile than it is. I have informed the dealer of the issues, and they have refused to help and state that there is nothing to be concerned about. This information was not disclosed to me when purchasing the vehicle.

- Richland, WA, USA

I was driving down the road when the steering stop working and I could not control the direction that the tires moved. The direction of steering would not respond to my movements and I was unable to control the car. I was able to break and bring the car to a stop, however, if I were moving at a much faster speed this would have been extremely dangerous. I brought the car to our mechanic and we were informed that the tie rods were broken, the threading on the attachment pieces was completely rusted out and the threads were bare. The piece simply came apart and was malfunctioning. No warning signs or service lights came on in the vehicle before this happened and we had no indication that there would be an issue with the steering when operating the vehicle. Our mechanic told us this was one of the most dangerous things he's ever seen happen in a car and that our life was at risk. We regularly have our car inspected and serviced and there was no indication that this would happen. Our car had a major engine problem in August 2023 and was at the Valenti Audi Dealership in Waterbury, CT, during that time the car was inspected and we were not told the tie-rods had any problems.

- Litchfield, CT, USA