Supersedes Technical Service Bulletin Group 01 number 13-10 dated June 24, 2013. If a model year 2014 Q5 TDI, A6 TDI, A7 TDI, or A8L TDI clean diesel (engine code CPNA or CPNB) requires diagnosis or repair of the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue and emissions) systems, or transmission, a Repair Authorization is necessary prior to repair. This also applies to any messages related to AdBlue shown in the DIS. These procedures are mandatory until further notice. Routine maintenance, PDI, and repair of other systems do not require prior authorization or a TAC ticket. Any repairs related to the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue or emissions) systems, or transmission completed without Repair Authorization via a Technical Assistance Center (TAC) contact will not be reimbursed. In an effort to gain information on the systems listed above, we are asking that you contact TAC before replacing any parts. This will assist us in diagnosing any potential issues.
