A blocked pump or a short-circuited pump can increase the risk of a fire.

Engine And Engine Cooling — Cooling System

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

Actions

Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

Documents (40)

• Defect Notice 573 Report
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc) - Audi Mandatory Stop-Sale – Safety Recall 19N4 – After-Run Coolant Pump Date: May 18, 2018
• ISSUED Interim Owner Notification Letter(Part 577) - 19N4 Audi INTERIM Customer Letter PRI__A (NSW)
• ISSUED Interim Owner Notification Letter(Part 577) - 19N4 Audi INTERIM Customer Letter USA__B (SW)
• ISSUED Interim Owner Notification Letter(Part 577) - 19N4 Audi INTERIM Customer Letter USA__A (NSW)
• ISSUED Interim Owner Notification Letter(Part 577) - 19N4 Audi INTERIM Customer Letter PRI__B (SW)
• Manufacturer Notices(to Dealers,etc) - Date: February 15, 2019 Revision to Safety Recall Circular 19O2/19N4 / After Run Coolant Pump
• Recall Quarterly Report #2, 2018-4
• Remedy Instructions and TSB
• Manufacturer Notices(to Dealers,etc) - Date: March 11, 2019 Revision to Safety Recall Circular 19O2 / After Run Coolant Pump
• Recall Quarterly Report #1, 2018-3
• Manufacturer Notices(to Dealers,etc) - Audi Date: June 8, 2018 Status Update – Safety Recall 19N4 – After-Run Coolant Pump
• Manufacturer Notices(to Dealers,etc) - Audi Date: June 8, 2018 Status Update – Safety Recall 19N4 – After-Run Coolant Pump
• Manufacturer Notices(to Dealers,etc) - Advance Notice – Safety Recall 19N3/19N4 – After-Run Coolant Pump
• ISSUED Interim Owner Notification Letter(Part 577) - 19N4 Audi INTERIM Customer Letter USA2012__B (SW)
• ISSUED Interim Owner Notification Letter(Part 577) - 19N4 Audi INTERIM Customer Letter USA 2012__A (NSW)
• Remedy Instructions and TSB
• ISSUED Interim Owner Notification Letter(Part 577) - 19N4 Audi INTERIM Customer Letter PRI 2012__B (SW)
• ISSUED Interim Owner Notification Letter(Part 577) - 19N4 Audi INTERIM Customer Letter PRI 2012__A (NSW)
• Manufacturer Notices(to Dealers,etc) - Date: December 12, 2018 Repair Available – Safety Recalls 19O2/19N4 / After Run Coolant Pump
• ISSUED Owner Notification Letter(Part 577) - PRI
• ISSUED Owner Notification Letter(Part 577)
• ISSUED Owner Notification Letter(Part 577) - PRI
• ISSUED Owner Notification Letter(Part 577)
• Remedy Instructions and TSB
• Manufacturer Notices(to Dealers,etc) - Audi February 28, 2019 Safety Recall Circular 19O2/19N4 / After Run Coolant Pump
• Remedy Instructions and TSB
• ISSUED Owner Notification Letter(Part 577)
• Manufacturer Notices(to Dealers,etc) - Repair Available – Safety Recall 19N4 / After Run Coolant Pump
• ISSUED Owner Notification Letter(Part 577) - PRI
• Remedy Instructions and TSB
• Recall 573 Report-Amendment 1
• Remedy Instructions and TSB
• Recall Quarterly Report #3, 2019-1
• Manufacturer Notices(to Dealers,etc) - Audi April 25, 2019 Revision to Safety Recall Circular 19O2 / After Run Coolant Pump
• Recall Quarterly Report #4, 2019-2
• Recall Quarterly Report #3, 2019-1
• Recall Quarterly Report #5, 2019-3
• Recall Quarterly Report #6, 2019-4

Click a tab for more information.