CarComplaints.com Notes: Consumer Reports said the 2012-14 Q5 ranks "very good" for reliability, and so far our numbers show it's hard to argue with that. Just know that you might have a tough time keeping the car straight on the highway.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Audi Q5 seat belts / air bags problems

seat belts / air bags problem

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2013 Audi Q5 Owner Comments

problem #1

Dec 052020

Q5

  • miles

A D V E R T I S E M E N T S

I took my vehicle to Audi South Austin on 6/1/22 regarding my A/C and back up camera not working, continuous oil consumption issue, passenger air bag light turning on, and RPM higher than normal while idling. Christina Turner told me that the wait for my car to be service was 3-4 weeks. She quoted me a price of $275 for each diagnostic test. I mentioned a recall regarding the auxiliary heater and she told me that the recall had previously been completed. I asked her if there was a warranty and she mentioned that it was 12 months/ 12,000 miles and that my vehicle was over that time frame. I have took my vehicle serval times to Audi South Austin regarding the oil and coolant consumption. The first service was on 12/5/20regarding an oil change, multi point inspection, and coolant topped off. I was told if I had any issues with the oil or coolant consumption to let them know. I took my vehicle to Audi North Austin on 2/8/21 regarding my coolant and oil consumption. The told me that I had an oil and coolant leak. When I mentioned the recall of the coolant pump, they told me that the oil leak caused the coolant leak and wouldn-??t be covered. I notified Audi South Austin regarding the issues and asked them why they didn-??t notice the oil leak during the oil change and inspection. They told me that they would do the recall issue and charge me approximately $5,000 for the oil leak. After showing them the invoice from Audi North of the oil charge being approximately $1,500, they offered the same amount. I have returned to Audi South Austin regarding the oil consumption and oil marks on the side of my car and they technician tells me that it-??s normal for my make and model to consume oil and that I would just have to add oil. I-??m worried that there is an electrical issue regarding the auxiliary recall and could catch fire while I-??m driving. I also have 2 children and it-??s difficult driving in 96 degrees weather without A/C and having to wait 3-4 weeks.

- Southaven, MS, USA

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