CarComplaints.com Notes: Consumer Reports said the 2012-14 Q5 ranks "very good" for reliability, and so far our numbers show it's hard to argue with that. Just know that you might have a tough time keeping the car straight on the highway.
4.5
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,200 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Panoramic sunroof glass panel shattered. Obviously, if the glass had fallen while I was driving, I (or any passengers) could have been cut and injured. I also could have been distracted and injured myself or someone else in a crash. Rockville Audi has not inspected it yet; although, they are scheduling the repair. The vehicle was inspected on July 1st at about 9:00pm by two Washington National Cathedral Police Officers (Sergeant Lozano and Officer Reyes or Navarro) shortly after it was discovered. The phone number to reach Washington National Cathedral Police is (202) 537-5667. There were no warning lamps or other symptoms that this was going to happen.
We do not have a garage so our Audi is parked outside. It wasn't starting randomly so we took it to the dealer. The battery was sitting in a pool of water because the metal box the battery is in couldn't drain. That caused a circuit board to short circuit. They claim the issue was with the sunroof having debris like leaves clogging the drainage system.
Vehicle began starting roughly 1/4/2018. Took it to the Audi dealership, where they determined that the timing chain and tensioner have failed. Vehicle has 50,000 miles.
The glue that holds the panorama sun-shade to the side rails fails in hot climates. Separation from the side rail guides causes the sun-shade to catch and tear. This part cannot be repaired and must be replaced at the cost of $1500+. I contacted Audi and was informed that the failure of the glue is not a common issue despite finding dozens of similar complaints online and finding local repair shops that report replacing dozens of sunscreens per year for exactly this reason. I truly believe this is a manufacturer defect and should be treated as such and replaced by the manufacturer.
A D V E R T I S E M E N T S
- Salt Lake City, UT, USA