CarComplaints.com Notes: Consumer Reports said the 2012-14 Q5 ranks "very good" for reliability, and so far our numbers show it's hard to argue with that. Just know that you might have a tough time keeping the car straight on the highway.
7.7
pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Notchiness, friction while rotating steering wheel within few degrees from 12'O clock position either side. Problem persisted despite the software update. Another issue was whistling sound from side mirror. At times particularly while driving at high speed, it get so pronounced as if a "fly" is buzzing next to the drivers ear. I complained to dealership and Audi on 09/14/2013. Since then I'm driving loaner. Dealership tried to return car on 09/17/13, none of the issues were fixed. I returned car to dealership again. I complained again to Audi of usa. Now, I am told that side mirrors are replaced and fixed. However, notchiness/friction in steering wheel still persist. There is nothing Audi can do to fix this. Dealership is insisting me to accept my car. However, I am reluctant to accept due to concern of potential safety issue. Please advise.
- Fayetteville, NC, USA
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- Fayetteville, NC, USA