This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Takata recall. It has now been over 1 year since this vehicle was recalled for the airbag problem and it hasn't been fixed and nobody can tell us when it can be fixed. Unacceptable and unsafe!
Takata recall - I was made aware of the takata airbag recall via usps postal mail service in April of 2016 by Audi of America Inc. Located at 3800 hamlin road, auburn hills mi 48326. Since then, I have made multiple inquiries to Audi service departments as to how long it would take for my airbag replacement. Each time I was told that as soon as the parts were available, I would be informed and asked to bring in my vehicle for service. At this point, I am experiencing anxiety when driving my vehicle and decided that I would trade it in for a new vehicle in order to feel safe while on the road. While at the farmington hills dealership, I was informed that the value of my trade-in would only be $12,000 because they are not able to resell the vehicle due to the faulty airbags. As a consequence, any vehicle that I purchase would have a $10,000 debt rolled in because of the difference between my trade-in value and the balance of my existing car loan. If someone is to experience financial damages as a result of the faulty airbags, it should be takata and not me as a consumer. I am requesting that Audi take my trade-in at its full value [not take the faulty airbags into consideration] and I am submitting this complaint in the hopes that we can arrive at a mutually beneficial outcome (where I am not responsible for the fact that the car cannot be resold) and avoid additional or further litigation.
Takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign numbers: 17V001000 (visibility and air bags) and 16V078000 (air bags). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer indicated that the parts may become available mid September 2017. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall head curtain bag recall fuel pump flange recall I've had no accident or malfunction as yet, but want the products to be replaced in my vehicle as soon as possible. I've contacted the dealership and in the last 6 months they have not been able to schedule any time for the recommended repair.
- Chicago, IL, USA
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It's been over a year! this is ridiculous! dealer wasn't willing to rent me a car like Volkswagen did for my friend and that air bag was replaced in 3 months....I've been driving my death machine for a year they only offered me to trade up for another car but they didn't have the colors I wanted. Now there are 2 airbag recalls on my car and no solution!
Takata recall and more: Audi has not resolved this issue since April 2016 and sees no solution in sight. They are not offering to buy back the vehicles, fix them or provide a loaner as a result of this extremely dangerous issue. I am stuck in a dangerous vehicle with no solution in sight. On top of that, since the purchase of this vehicle in September 2015 we have had all sorts of problems including a loose moonroof that had to be fixed 3 times in a month. 4 recalls and 7 visits to service department in a year and 5 months. Makes no sense for such an expensive vehicle and the service of Audi of America has been exactly as bad as the car.
Takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign numbers: 16V660000 (fuel system) and 16V078000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
Takata recall - this recall was started in February of 2016 yet I was never informed by Audi that my vehicle needed the air bag fixed and the Audi website states that a solution is still pending. I also have a second recall related to the fuel pump that began in September of 2016. I need to know if the vehicle can already be fixed for the takata recall and until what date I have to take it to an Audi dealer for repair.
Takata recall has been 10 months, driving around a soon 10 month old baby. No rental car provided by dealership, called corporate 3 times over the 10 month period and explained my situation with the baby and they have no heart. God forbid something is to happen. How is Audi not offering rentals like Toyota and Acura. Disgrace to not offer car rentals or comparable trade ins.
Takata recall. The contact owns a 2012 Audi Q5. The contact received a recall notice for NHTSA campaign number: 16V078000 (air bags). The contact stated that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall-- airbag recall. Not fixed!this is extremely worrisome since I live in a hot, humid state (Texas). The problem was identified a while back and yet no fix. Unacceptable.
The contact owns a 2012 Audi Q5. The contact received a recall notification for NHTSA campaign number: 16V650000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign numbers: 16V660000 (fuel system, gasoline) and 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata airbag - recall dated Feb 2016 for a defect that can cause serious injury or death. 9 months later Audi still does not have a solution to this recall. It is very frightening to continue driving a vehicle that has a serious open recall.
Takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign numbers: 16V078000 (air bags) and 16V660000 (fuel system, gasoline). However, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. I am afraid to drive this vehicle. Something I am paying a lot of hard earned money for may potentially kill me. I can't sell this vehicle without paying a large amount to cover the difference of what I owe on it. How do I get this problem fixed or sell without owing money?
A D V E R T I S E M E N T S
- Saratoga Springs, NY, USA